Overview

Recruiter – Leadership Focus Jobs in Cape Town, South Africa at MCI, LC

Position: Recruiter – Leadership Focus (US Hours)

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a Recruiter with a focus on leadership hiring, who enjoys sourcing and connecting with talented candidates. This role is ideal for a recruitment professional with some experience supporting leadership or technical hires, and who wants to grow their skills in global recruitment.

You will support hiring managers in identifying and reaching out to potential candidates, helping to build pipelines for leadership and technical roles. The role requires working US hours and a proactive, research-driven approach.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

  • Support the sourcing and engagement of leadership and niche technical talent across the ., South Africa, United Kingdom, and Philippines
  • Assist in recruitment processes from initial sourcing through to the offer stage
  • Work with hiring managers to understand role requirements and candidate profiles
  • Contribute to targeted sourcing strategies for hard-to-fill and high-impact roles
  • Help maintain talent pipelines for leadership and technical positions
  • Conduct market research to identify potential candidates
  • Use Boolean search and creative sourcing methods to uncover passive talent
  • Support a positive candidate experience aligned with company values
  • Keep recruitment data and workflow up to date within the ATS

    • CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

    All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 1–3 years’ recruitment experience, with some exposure to leadership or mid-level hiring
  • Experience recruiting across international markets (., UK, South Africa, Philippines advantageous)
  • Exposure to technology or technical roles
  • Familiarity with sourcing platforms such as Linked In, indeed, iCIMS, or similar
  • Ability to conduct Boolean searches and creative sourcing techniques
  • Comfortable supporting requisitions independently and collaborating with hiring managers
  • Strong communication and organizational skills
  • Proactive, research-driven, and results-oriented mindset

    • CONDITIONS OF EMPLOYMENT

    All MCI Locations

  • Must be authorized to work in the country where the job is based.

    • Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

    • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI:
    We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

  • Annual Leave
    :
    Earn paid time off…

    • Title: Recruiter – Leadership Focus

    Company: MCI, LC

    Location: Cape Town, South Africa

    Category:

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