Overview
Receptionist Jobs in Nador, Oriental, Morocco at Nautilus Water Club
Title: Receptionist
Company: Nautilus Water Club
Location: Nador, Oriental, Morocco
About Us
As the first water club in the Oriental Region, we provide world-class scuba diving, PADI certifications, and professional marine services across Nador and Al Hoceima. We pride ourselves on offering unforgettable underwater experiences while actively protecting and restoring our Mediterranean marine ecosystem.
- We are looking for a vibrant, organized, and tech-savvy Front Desk Receptionist to join our team and serve as the welcoming face of our club.
Role Overview
As our Front Desk Receptionist, you will be the first point of contact for our local and international clients. You will manage daily bookings, welcome guests, handle inquiries, and ensure the smooth administrative flow of our reception area. If you love the ocean, thrive in a dynamic environment, and pride yourself on exceptional customer service, we want to hear from you!
Key Responsibilities
- Guest Relations: Warmly greet visitors, answer phone calls/emails, and provide accurate information about our PADI courses, diving trips, and water activities.
- Booking Management: Efficiently handle reservations, check-ins, and scheduling for diving expeditions, boat charters, and rentals.
- Administrative Support: Maintain a clean, organized reception area, manage basic point-of-sale (POS) transactions, and assist with data entry.
- Cross-Functional Communication: Coordinate closely with our dive instructors and marine team to ensure a seamless experience for every guest.
What We Are Looking For
- Language Skills: Professional fluency in English and French is required (written and spoken) to assist our international clientele. Any additional languages (German, Spanish…) are a major plus!
- Customer Experience: Proven experience working directly with customers or clients, preferably in hospitality, tourism, or a recreational facility.
- Tech-Savvy: Comfortable learning and navigating modern booking software, POS systems, emails, and basic digital tools.
- Communication Skills: Exceptional interpersonal skills with a positive, problem-solving attitude and a welcoming demeanor.
- Passion for the Ocean: An interest in diving, water sports, or marine conservation is highly desirable!