Receptionist

About Us

We are looking for a professional and customer-focused Receptionist to join our team. This role is responsible for managing the front-of-house area, welcoming visitors, handling calls, and providing administrative support to ensure smooth office operations and an excellent client experience.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Operate the switchboard and manage incoming calls and messages.
• Coordinate meeting room bookings and refreshments.
• Maintain reception area cleanliness and ensure high standards of customer service.
• Assist with document preparation, photocopying, and stationery control.
• Support Finance and Administration teams with ad hoc tasks.
• Document and process walk-in Shesha/Womoba sales accurately.
• Adhere to Tsebo’s SHEQ standards and policies.

Skills and Competencies

• Communication & Interpersonal Skills: Ability to interact professionally at all levels.
• Customer Service Orientation: Maintain a welcoming and helpful approach.
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks.
• Conflict Management: Handle challenging situations calmly and professionally.
• Time Management: Prioritize tasks effectively under pressure.
• Adaptability: Respond positively to change and shifting priorities.
• Integrity & Professionalism: Uphold Tsebo’s values in all interactions.

Qualifications

Qualifications Education:

• Matric (essential)
• Administrative Diploma (advantageous)

Experience:

• Minimum 3 years in reception, customer service, or administration.