Overview
Re-advertisement – Assistant Adjudicator Jobs in Pretoria, South Africa at Office of the Pension Funds Adjudicator
OPFA seeks to appoint candidates who are results-driven, passionate about service delivery, able to thrive under pressure, deadline-conscious, and committed to teamwork and professionalism at the highest level.
Key
Competencies:
- High level of ethics and integrity
- Computer literacy (MS Word, Excel, MS Outlook)
- Excellent drafting skills
- Excellent verbal and written communication skills
- Analytical, problem solving and critical thinking skills
- Ability to manage a caseload and work under pressure
- Time management
- Proper record keeping
- Take initiative in personal development
- Team player
Responsibilities:
- Receive investigation file and identify areas that require further investigation to dispose of a complaint
- Request further information from parties to a complaint where required
- Identify the need for and request expert reports in appropriate matters
- Engage with parties to a complaint concerning the administrative aspects of the file/investigation.
- Ensure that procedural fairness requirements are adhered to
- Maintain a proper record of all complaints allocated, including a record of all correspondence relating to a complaint, proof of service, telephone calls, emails, etc.
- Ensure all information is captured and processed on the OPFA case management system
- Prepare and submit quality draft determinations to the Team Leader within set timelines in accordance with daily, weekly, and monthly targets
- Attend to corrections on reviewed drafts
- Correctly identify out-of-jurisdiction matters
- Draft settlement and out-of-jurisdiction letters for approval by the Team Leader
- Assist with projects/ad hoc tasks as and when required
- Submit weekly and monthly statistics to the Team Leader
- Prepare records for the Financial Services Tribunal or High Court
Title: Re-advertisement – Assistant Adjudicator
Company: Office of the Pension Funds Adjudicator
Location: Pretoria, South Africa
Category: