Overview
QA Agent Jobs in Mount Edgecombe at International Call Group
International Call Group is currently looking for experienced Quality Assurance (QA) Agents to join our team.
Requirements:
- Previous QA experience in a call centre environment
- Strong attention to detail
- Excellent listening and analytical skills
- Good communication and reporting skills
- Ability to monitor calls and provide feedback to agents
- Basic computer skills
Key Responsibilities:
- Monitor and evaluate calls to ensure quality standards are met
- Provide constructive feedback and coaching to agents
- Ensure compliance with company and campaign requirements
- Prepare QA reports and performance evaluations
How to Apply:
Email your CV to [email protected]
WhatsApp your CV to 063 153 8097
Job Type: Full-time
Work Location: In person
Title: QA Agent
Company: International Call Group
Location: Mount Edgecombe
