Programme Delivery Manager – Product & Ecosystem Delivery

Key Responsibilities

• Develop and maintain integrated programme delivery roadmaps.
• Coordinate multiple concurrent business, operational and technology workstreams.
• Drive the end-to-end implementation of new insurance products and enabling capabilities.
• Facilitate requirements workshops and solution discussions where required.
• Translate strategic objectives into executable business and technology deliverables.
• Coordinate technology development, integration, testing and business readiness activities.
• Manage programme governance, RAID logs, reporting and steering committee updates.
• Build strong relationships across internal business units, strategic partners and third-party providers.
• Influence delivery across organisations without direct line authority.
• Apply Agile principles pragmatically while adapting to stakeholder maturity.

Essential Experience

• 8–10+ years’ experience delivering complex business and technology programmes or projects.
• Demonstrated experience delivering New Product Development (NPD) initiatives.
• Strong programme and project delivery capability.
• Strong Business Analysis capability, including requirements gathering and process analysis.
• Ability to translate business strategy into executable delivery roadmaps.
• Experience facilitating workshops and driving solution alignment.
• Technology delivery and systems integration experience.
• Experience coordinating outsourced providers and multi-stakeholder delivery environments.
• Strong governance, planning and executive reporting capability.
• Experience working within Agile or hybrid delivery environments.

Highly Desirable

• Experience within the insurance industry, particularly Life and/or Short-Term Insurance.
• Financial Services experience.
• Experience delivering customer-facing product implementation programmes.
• Experience working in regulated industries.
• Experience working across complex enterprise environments and ecosystems.

Qualifications

• Relevant degree in Business, Commerce, Information Systems, Engineering or a similar field.
• PMP, PRINCE2 or equivalent Project Management qualification.
• Agile certification, such as Scrum, SAFe, AgilePM or equivalent, would be advantageous.