Overview
Procure-to-Pay Specialist Jobs in Johannesburg Metropolitan Area at Deloitte
Title: Procure-to-Pay Specialist
Company: Deloitte
Location: Johannesburg Metropolitan Area
PTP – Team Member (Supplier Portal)
Location: Johannesburg
Department: Finance / Procurement
Duration: 9 – 10 month contract
Industry: Telecommunications
Role Purpose
The PTP (Procure-to-Pay) Team Member (Supplier Portal) plays a key role in supporting the end-to-end procurement and payment process within the business. The role is responsible for managing supplier interactions through the Supplier Portal, ensuring accurate and timely processing of purchase orders, goods receipts, invoices, and payments. The incumbent will act as a first point of contact for supplier queries, support supplier onboarding, and drive process efficiency and compliance within the PTP function.
Key Responsibilities
Supplier Portal Management:
- Act as the primary contact for suppliers using the Supplier Portal, providing guidance and support on portal navigation, document submission, and query resolution.
- Monitor and manage supplier onboarding, ensuring all required documentation is received and validated.
- Maintain up-to-date supplier records and ensure data accuracy within the portal.
Procure-to-Pay Process Support:
- Process purchase orders, goods receipts, and invoices in accordance with company policies and SLAs.
- Track and resolve discrepancies between purchase orders, goods receipts, and invoices (e.g., quantity or price variances).
- Liaise with internal stakeholders (procurement, finance, business units) to resolve issues and ensure smooth transaction flow.
Supplier Relationship Management:
- Respond to supplier queries regarding order status, payments, and portal usage in a timely and professional manner.
- Escalate unresolved or complex queries to the appropriate internal teams.
- Support supplier training initiatives to improve portal adoption and compliance.
Compliance & Controls:
- Ensure all PTP activities comply with internal controls, company policies, and relevant regulatory requirements.
- Support audit and compliance activities by providing required documentation and process information.
Continuous Improvement:
- Identify and recommend process improvements to enhance efficiency, accuracy, and supplier satisfaction.
- Participate in PTP and supplier portal enhancement projects as required.
Reporting & Analytics:
- Generate and review reports on PTP process performance, supplier queries, and portal usage.
- Monitor key metrics (e.g., invoice turnaround time, query resolution rates) and highlight trends or issues to management.
Key Relationships
- Suppliers and Vendor Representatives
- Procurement Team
- Finance/Accounts Payable Team
- IT Support (for portal issues)
- Internal Business Units
- Qualifications & Experience
- Matric / Grade 12 (essential)
- Diploma or degree in Finance, Supply Chain, Business Administration, or related field (advantageous)
- 2+ years’ experience in a Procure-to-Pay, Accounts Payable, or Supplier Management role, preferably within the telecommunications sector
- Experience using Supplier Portals or PTP systems (e.g., SAP, Oracle, Coupa, Ariba, etc.)
- Strong Microsoft Office skills (Excel, Outlook, Word)
Skills & Competencies
- Strong communication and interpersonal skills
- Customer service orientation and supplier relationship management
- Attention to detail and accuracy
- Problem-solving and analytical thinking
- Ability to work under pressure and manage multiple priorities
- Process-driven with a focus on compliance and controls
- Proactive and collaborative team player
Other Requirements
- Willingness to work flexible hours as required by business needs
- Telecommunications industry experience is an advantage
- This role offers the opportunity to be part of a dynamic team, supporting critical supplier relationships and ensuring the smooth operation of the procure-to-pay process in a leading telecoms environment.