Overview
Printing Equipment Trainer (Sublimation, DTF, Vinyl & Heat Presses) Jobs in Randburg at JG Electronics
Full Job Description
At JG Electronics , we are looking for an energetic and driven individual to join our Training team and play a key role in shaping the future of our company. This role is ideal for someone with hands-on printer, heat press, crafting or sublimation experience with a passion for coaching people who have just bought equipment and have no idea what they can do with it. If you thrive in a fast-paced environment, enjoy working closely with people and are ready to make a lasting impact with us, this opportunity is for you.
DUTIES AND RESPONSIBILITIES:
- Conduct training sessions on the use of the various printing, vinyl cutting and heat pressing machines we sell.
- Support, mentor, and upskill customers who have purchased these machines.
- Keep training records and customer feedback notes.
- Monitor customer response to training and help them telephonically or by digital channels with any issues after the training.
- Identify areas of improvement in the training we give.
- Provide weekly updates on training done and customer feedback.
- Work within a team of trainers
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REQUIREMENTS:
- Computer literacy essential
- Experience with graphics software advantageous
- Crafting experience advantageous
- Must be fully bilingual while being fluent in English.
- Good verbal and written communication skills
- Organisational and time management skills
- Attention to detail
- Be prepared to go the extra mile
- Must have own mobile phone
- Must enjoy teaching people and be a people person
Pay: R6 000,00 – R12 000,00 per month
Application Question(s):
- Do you have experience using any of the following equipment? Sublimation Printers
DTF Printers
Vinyl Cutters
Heat Presses
UV DTF Printers
- How many years of experience do you have working with printing, crafting, signage, or personalization equipment?
- Have you ever trained, taught, or coached customers, staff members, or students?
- A customer has just purchased a sublimation printer but has never used one before. How would you approach their first training session?
- Which graphics software have you used?
- Have you ever designed artwork for printing purposes?
- What is the purpose of a heat press in the sublimation process?
- How would you handle a customer who becomes frustrated because they cannot achieve the results they expected from their machine?
- Which languages can you speak fluently?
- Are you willing to work occasional Saturdays when training schedules require it?
- Imagine a customer spends R50,000 on equipment from JG Electronics. After training, they still don’t understand how to use it and become upset. What would you do to ensure they become a successful customer?
Work Location: In person
Title: Printing Equipment Trainer (Sublimation, DTF, Vinyl & Heat Presses)
Company: JG Electronics
Location: Randburg
