Overview
Position available for an experienced control room operator/emergency dispatch call centre agent Jobs in Pietermaritzburg at Safe Community
Key Requirements:
· Must have at least 2 years of experience in a control room industry.
· Previous experience and/or qualifications (PSIRA registration) in an emergency control room/call centre/monitoring/dispatch centre environment are essential.
· Able to work 12 hours shifts.
· Applicants will need to have excellent call etiquette and communication skills, written & verbal.
· Be effectively proficient when dealing with emergency situations.
· Assertive and professional at all times.
· High attention to detail, ability to work under pressure, problem-solving skills, and a strong sense of integrity and ethics.
· Customer service skills
· Computer literate and techno savvy
This role demands vigilance and a high level of attention to detail, your role is critical in ensuring timely and effective responses to incidents.
Please do not apply for this vacancy if you do not have previous experience.
If you meet the above criteria, please forward your CV to us.
We look forward to hearing from you. Salary will be discussed at interview. Please send your CV through to [email protected]
Experience:
- call centre: 2 years (Required)
- control room: 2 years (Required)
Work Location: In person
Title: Position available for an experienced control room operator/emergency dispatch call centre agent
Company: Safe Community
Location: Pietermaritzburg
