Overview

Orders Clerk Jobs in Pietermaritzburg, KwaZulu-Natal, South Africa at Astral Foods Ltd

Title: Orders Clerk

Company: Astral Foods Ltd

Location: Pietermaritzburg, KwaZulu-Natal, South Africa

The Ideal Candidate Would Be Responsible For

  • Capturing and processing customer orders received via telephone and email, accurately and efficiently;
  • Managing and monitoring cash sales and COD transactions;
  • Applying planning and forecasting skills to reschedule orders when required;
  • Handling customer queries and complaints professionally and timeously;
  • Ensuring strict adherence to company policies and procedures;
  • Maintaining flexibility to adapt to changing priorities and operational needs;
  • Reviewing standing orders and action any outstanding or carry-over orders.

The Successful Candidate Must Meet The Following Requirements

  • Grade 12 (Matric)
  • Minimum of 5 years’ experience in a high-pressure, deadline-driven environment
  • Advanced proficiency in MS Excel and strong overall computer literacy
  • Ability to work independently with minimal supervision
  • Strong interpersonal and communication skills, with the ability to manage customer complaints effectively
  • High level of attention to detail and accuracy
  • Willingness to work overtime when required
  • Valid driver’s license

Please note if you have not been contacted by 04 May 2026 your application was unsuccessful.

Astral is committed to the process of developing a diverse workforce.

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