Overview
Operations Manager Jobs in Akasia, Gauteng, South Africa at Pepkor Lifestyle
Title: Operations Manager
Company: Pepkor Lifestyle
Location: Akasia, Gauteng, South Africa
We are looking for a dynamic Operations Manager to serve as the right hand (2IC) to our DC Manager. You won’t just be managing a warehouse; you will be the heartbeat of our delivery promise, overseeing high-velocity E-commerce fulfilment and orchestrating our last-mile courier network.
Key Responsibilities
As the second-in-charge, your mission is to ensure the right goods reach the right customer at the right time – every time.
Your core focus areas include:
- Warehouse Excellence: Lead daily operations, from inbound receiving to outbound execution, ensuring all SAP standards and SLAs are met.
- E-commerce & Fine Picking: Own the "unboxing experience" by optimizing fine-picking zones, managing wave picking for express orders, and maintaining 99.9% picking accuracy.
- Courier & Last-Mile Strategy: Manage external courier partnerships and our internal "Skooch" fleet. You will be responsible for fleet utilization, route optimization, and cost control.
- Inventory Integrity: Implement rigorous stock-take policies and safekeeping practices to keep losses within budget and stock accuracy at peak levels.
- Performance Optimization: Drive KPIs through data-driven reporting (SAP/WMS), identifying improvement opportunities in warehouse layout and transportation costs.
- Compliance & Safety: Maintain a "safety first" culture, ensuring 100% compliance with OHASA regulations and internal safety policies.
- People Leadership: Mentor and develop a high-performing team, managing everything from onboarding and IR to succession planning and employee satisfaction.
What We Are Looking For
- The Credentials: Grade 12 and a relevant Tertiary Qualification in Logistics/Supply Chain.
- The Experience: 5+ years of leadership experience in a consumable goods warehouse environment.
- Understanding of SAP EWM and FarEye
- Proven experience in fine-picking models (zone/cluster picking) and last-mile routing.
- A resilient leader who leads by example, manages change effectively, and thrives in a customer-centric environment.
Competencies
- Budgeting, forecasting, and logistics cost analysis.
- Ability to manage internal teams and external logistics providers.
- Understanding the JD Group operating model and financial drivers.
- High integrity and strict adherence to data privacy and ethical standards.