Overview
Operations Controller Jobs in Boksburg, Gauteng, South Africa at DP World
Title: Operations Controller
Company: DP World
Location: Boksburg, Gauteng, South Africa
Job Function
Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to finish within required specifications and in accordance with agreed policies / procedures and local legislation.
Key Performance Areas:
- Carry out the opening of shipment files including allocating a shipment file number, establish and obtain landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the shipping line invoice are in accordance with buying rates.
- Ensure all accruals for the individual shipments are captured and accurate in the month of the revenue recognition of the file. Any demurrage /detention/storage should be accrued for prior to actual invoices being received.
- Proactively Interact with clients to keep them informed by notifying them of the arrival of shipments and provide general assistance to Controllers in respect of updating the relevant systems with respective milestones.
- Ensure that all activities in the area of responsibility are compliant with company specific regulations and aligned with Global SOPS and Business Rules.
- Receive shipment pre-alert documents and Quality Control (QC) for completeness, correctness, validity and any other relevant parameter.
- Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipments from indent, to P.O.D. and invoice payment.
- Drive client retention by ensuring operational efficiency and excellent communication to client and internal and external stakeholder within Operations.
- Critically engage with the Revenue authority around tariffs and pricing to ensure alignment with in-county legislation and adherence to compliance practices.
- Daily / Monthly / Weekly reporting which include but are not limited to Exception reporting / Unbilled reports/ Volume reports / Status reports/ WIPS and ACCRUALS).
Qualifications Required:
- Minimum Diploma in Supply Chain and Logistics or equivalent.
- Customs Clearance accreditation.
- Freight Forwarding certificate.
Experience and Skills Required:
- Comprehensive knowledge of the forwarding and clearing industry, Incoterms, and customs requirements.
- Minimum of 3 years’ experience in Import/Export Freight Forwarding and Clearing.
- Ensure customer commitments are met and exceeded.
- Operational Freight Forwarding Systems Knowledge.
- Microsoft Office – Outlook, Excel, PowerPoint.
- Sound knowledge and understanding of INCOTERMS.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
EEO Statement
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.