Overview
Operations & Business Development Coordinator Jobs in South Africa at hotsourced
Title: Operations & Business Development Coordinator
Company: hotsourced
Location: South Africa
About the Job
South Africa (Remote) | Full-Time | Permanent | Operations & Business Support
Placed by Hotsourced – connecting top talent with world-class global companies.
We’re partnering with our client, a fast-growing international recruitment and talent solutions business that connects exceptional professionals with leading employers across global markets. This is an exciting opportunity to join a founder-led business where operational excellence, structured execution, and continuous improvement are at the heart of everything they do.
As the company continues to scale, they are seeking an Operations & Business Support Coordinator to provide critical administrative, operational, finance, CRM, and business development support. This role is ideal for someone who enjoys creating structure, improving systems, and ensuring that business operations run efficiently behind the scenes.
Company Overview / About Us
Our client, is a rapidly growing recruitment and talent solutions company specializing in connecting exceptional professionals with international employers across the UK and global markets.
Operating within a fast-paced, entrepreneurial environment, the business partners with clients to identify, attract, and place high-calibre talent while delivering an outstanding candidate and client experience.
As the organization continues to grow, maintaining operational efficiency, accurate data, streamlined systems, and exceptional stakeholder communication has become increasingly important. The business is now expanding its support team to strengthen operational delivery and enable continued growth.
Job Summary / Role Overview
As an Operations & Business Support Coordinator, you will play a central role in supporting the day-to-day operations of the business across administration, finance, CRM management, business development, and operational systems.
Working closely with the Founder, you will ensure workflows remain organized, data is accurate, priorities are tracked, and internal processes are executed consistently. This is an execution-focused role that requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.
Key Responsibilities
Administrative, Data & Systems Management
- Maintain operational data across platforms including Ubeya, Google Workspace, Monday.com, LinkedIn, Lusha, WhatsApp, Gmail, DocuSign, and other internal systems.
- Maintain accurate CRM records, databases, and operational documentation.
- Improve, clean, and organize internal systems and workflows.
- Ensure data integrity across all business platforms.
- Identify opportunities to improve processes and support automation initiatives.
Finance & Operational Administration
- Prepare and issue invoices and manage direct debits using Xero and Adfin.
- Process employee expenses accurately and in line with company procedures.
- Monitor and manage the finance inbox, responding promptly to queries.
- Support compliant onboarding processes by ensuring documentation is complete and correctly maintained.
- Maintain accurate financial and operational records.
Business Development & CRM Support
- Research prospective clients, industries, and decision-makers.
- Build and maintain high-quality prospect databases using LinkedIn, Monday.com, and Lusha.
- Support lead generation through research, data validation, and CRM updates.
- Maintain accurate sales pipelines and customer records.
- Assist with ongoing business development initiatives and strategic growth projects.
Required Qualifications / What We’re Looking For
- 2–5 years’ experience in operations, executive support, administration, marketing coordination, or similar roles.
- Highly organized with exceptional attention to detail.
- Strong administrative and operational coordination experience.
- Experience managing CRM systems, databases, and business records.
- Excellent written and verbal English communication skills.
- Comfortable managing multiple priorities in a fast-paced environment.
- Ability to work independently while maintaining high levels of accuracy.
- Strong problem-solving skills with a proactive approach to execution.
- Experience supporting founder-led businesses, agencies, startups, or professional services environments is highly advantageous.
Preferred Skills / Nice to Have
- Experience with Slack, Notion, Google Workspace, Canva, and LinkedIn.
- Experience using AI tools such as ChatGPT or Claude to improve productivity.
- Knowledge of Mailchimp, Zapier, Make, Beehiiv/Substack, Luma, or CRM platforms.
- Exposure to recruitment, business development, client operations, or marketing support.
- Experience working with remote and internationally distributed teams.
- Strong systems-thinking mindset with a passion for continuous improvement.
What Success Looks Like
- Business operations run smoothly with minimal supervision.
- CRM systems and operational data remain accurate and up to date.
- Administrative tasks are completed proactively and on time.
- Communication is professional, consistent, and reliable.
- Operational bottlenecks are identified and resolved before they impact delivery.
- Internal workflows become increasingly streamlined and efficient.
- The Founder is empowered to focus on strategic growth rather than day-to-day execution.
Benefits / What We Offer
- Competitive salary (based on experience).
- Fully remote working environment.
- Opportunity to work with a fast-growing international recruitment business.
- Exposure to global clients and international business operations.
- Long-term career growth within a scaling organization.
- Collaborative, entrepreneurial, and supportive culture.
- Opportunity to contribute directly to business growth, operational excellence, and strategic initiatives.
Work Schedule
Monday to Friday | UK Business Hours (GMT/BST)| 08:00 – 17:00 GMT/BST
If you are highly organized, proactive and love turning complexity into streamlined execution , we would love to hear from you.