Overview
Oncology Administrator Jobs in Southern Suburbs at Melomed Private Hospitals SA
- Manage the oncology debtors’ book to ensure effective financial control and revenue recovery.
- Maintain the Age Analysis in line with collection targets and follow up on outstanding accounts.
- Submit, monitor, and follow up on medical aid claims within regulated timeframes.
- Investigate and resolve claim rejections, short payments, and discrepancies.
- Reconcile medical aid remittances and ensure accounts are accurately updated.
- Monitor stale claims and escalate or resolve prior to write-off approvals.
- Process refund requisitions and ensure supporting documentation is accurate and complete.
- Provide operational guidance to oncology ward clerks and billing staff to support compliance with credit control processes.
- Provide hands-on operational support during peak periods to ensure deadlines and collection targets are achieved.
- Conduct spot-checks and audits to ensure account accuracy and adherence to billing requirements.
- Prepare and maintain accurate reporting of collection activities, administrative records and reports.
- Build and maintain professional relationships with medical aids, patients, and internal stakeholders.
- Ensure strict adherence to company policies, procedures, and confidentiality requirements.
- Grade 12
- A tertiary qualification will be advantageous
- Minimum of five years’ experience as an Oncology Administrator, with supervisory or team leadership exposure
- Proven ability to guide, develop, and motivate team members
- Sound knowledge and experience relating to debtors’ administration and credit control in the private healthcare environment
- Understanding of Prescribed Minimum Benefits (PMB) process, ICD-10, CPT codes, and hospital billing rules
- In-depth knowledge of the NHN Billings Guidelines, SAOC and ICON
- Strong interpersonal, influencing, communication and problem-solving skills
- Excellent attention to detail and accuracy
- Excellent computer skills
- Ability to work effectively within a team
- Ability to work in a pressurised environment
Title: Oncology Administrator
Company: Melomed Private Hospitals SA
Location: Southern Suburbs
