Overview
OMF Financial Consultant Mega Jobs in Umlazi, South Africa at PVH (Tommy Hilfiger/Calvin Klein)
Position: OMF Financial Consultant Mega City 2)
Overview
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
- Customer Service:
Carry out standard customer service activities and handle simple customer inquiries. - Solutions Analysis:
Assess compliance with established standards and protocols for routine inquiries. - Receiving Visitors:
Receive visitors and assist with various requests for information, referring more complex matters to colleagues. - Customer Relationship Management (CRM) Data:
Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call. - Customer Needs Clarification:
Interview the customer, following a multilevel sales script, to clarify the customer s requirements. - Customer Relationship Development / Prospecting:
Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints. - Operational Compliance:
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. - Business Development:
Carry out routine business development support tasks and assist others by following established procedures. - Sales Opportunities Creation:
Identify potential customers by obtaining information, referrals, and recommendations from existing customers. - Data Exploration:
Select appropriate data from information provided by others and input that data into spreadsheets or standard formats. - Network of Influence:
Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Skills
- Communication
- Credit Policies
- Customer Centric Selling
- Interpersonal Relationship Management
- Numeracy
- Sales
Competencies
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
Education
National Certification (Nat Cert) (Required)
Closing Date
22 July 2026, 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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Title: OMF Financial Consultant Mega
Company: PVH (Tommy Hilfiger/Calvin Klein)
Location: Umlazi, South Africa
Category: