Overview
Officer, IPSO Operations and Services – International Programs and Services Office Jobs in New Cairo, Cairo, Egypt at The American University in Cairo
Title: Officer, IPSO Operations and Services – International Programs and Services Office
Company: The American University in Cairo
Location: New Cairo, Cairo, Egypt
Reports to: Senior Manager, IPSO Operations and Services
Purpose:
The job holder will provide comprehensive support to international students, AUC degree-seeking students, and visiting students participating in short-term programs. The role involves assisting students from the point of application or upon joining AUC as new students, with particular focus on health insurance management, coordination with relevant university departments, and execution of events at the IPSO office. He or She will foster integration within the AUC student body, contribute to the evaluation and enhancement of cultural programs, and assist in the planning, organization, and coordination of activities within the student services unit.
Responsibilities:
Student Orientation & Integration:
- Assist in planning and implementing mandatory orientation programs for all new students international and orientations for outgoing AUC students and helping students to adapt and prepare them to university life and campus resources
- Support various student categories (CASA fellows, ALIN, graduate, undergraduate, and non-degree students) to ensure a smooth academic, cultural, and social integration
Event Planning & Logistics:
- Coordinate all logistical aspects for office events, cultural trips, and social gatherings for international and preparing domestic students for study abroad, including venue booking, catering arrangements, and guest list management
- Organize transportation and related logistics for student trips and official requirements, collaborating with relevant university departments to ensure seamless execution
Administrative Services (Health & Residency):
- Manage student health and residency processes for international students and assist domestic students for travel logistics
- Act as a liaison between students and AUC offices to handle approvals, claims, or required documentation
- Facilitate completion of residency or related applications, ensuring compliance with university and governmental requirements
Program Administration & Student Engagement:
- Ensure accurate record-keeping for inbound and outbound programs, preparing statistical reports on applicant pools each semester
- Support recruitment and education abroad initiatives, ensuring website and communication channels provide up-to-date information regarding opportunities, deadlines, and application procedures
Additional Related Duties:
- Perform other related duties as assigned
Requirements:
Minimum Education Requirements:
- University Degree is required
Experience:
- Minimum of seven years of previous experience; including two years in a university setting, preferably providing services to students
- Experience working with diverse nationalities and cultures
Skills:
- Communication: Excellent English communication skills; excellent interpersonal and customer service skills.
- Operational: Proficiency in data gathering, analysis, organization, and task management.
- Technical: Proficiency with Microsoft Office programs.
- Competencies: Strong problem-solving skills, professionalism, and teamwork
This position is open until July 2, 2026
Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted
"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
“We thank all individuals who have expressed interest in working at The American University in Cairo.”