Overview
Office and Client Services Administrator Jobs in Cape Town, South Africa at Helderberg Personnel CC
Our client, based in Stikland Industrial, Cape Town, is seeking a proactive and detail-oriented Office and Client Services Administrator to join their growing team. This dynamic role combines customer service, sales administration, order fullfilment, stock coordination, and general office support.
Key Responsibilities Sales & Customer Service
- Assist walk-in customers and process sales transactions.
- Respond to customer enquiries via telephone, email, Whats App, and social media platforms.
- Prepare quotations and draft invoices.
- Process online orders received through various sales channels.
- Coordinate courier collections and deliveries.
- Assist customers with product information and order-related queries.
- Maintain accurate stock information across sales platforms.
Order Fulfilment & Inventory Control
- Pick, pack, and prepare orders for dispatch.
- Monitor stock levels and communicate low-stock requirements.
- Assist with stockroom organisation and inventory control.
- Ensure products are correctly stored and transferred into inventory.
- Identify and report quality concerns before dispatch.
Production & Operational Support
- Assist with product branding and related production activities.
- Provide general support to the production team when required.
Office Administration
- Schedule meetings and maintain calendars.
- Welcome visitors and assist with general reception duties.
- Support the planning and coordination of events, demonstrations, and training sessions.
- Run occasional business errands and collect supplies when required.
- Maintain a professional and organised office environment.
Minimum Requirements
- Previous experience in administration, sales support, customer service, or operations coordination.
- Strong computer literacy and the ability to learn new systems quickly.
- Excellent communication skills in English and Afrikaans.
- Strong organisational skills and attention to detail.
- Ability to work independently and take initiative.
- Valid driver’s licence.
Personal Attributes
- Professional and customer-focused.
- Reliable and dependable.
- Highly organised and detail-oriented.
- Proactive with a strong sense of ownership.
- Able to multitask and manage changing priorities effectively.
Title: Office and Client Services Administrator
Company: Helderberg Personnel CC
Location: Cape Town, South Africa
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