Overview
Office Administrator Jobs in Marrakesh, Marrakesh-Safi, Morocco at Qafila Society
Title: Office Administrator
Company: Qafila Society
Location: Marrakesh, Marrakesh-Safi, Morocco
Company Description Locanda International operates The Locanda Hotels, a collection of properties deeply rooted in local culture and community. Each hotel is designed to reflect its neighborhood, drawing inspiration from the diversity of surrounding streets, people, and daily life. Guests experience vibrant, welcoming lobbies that feel like a home away from home, with a strong emphasis on art, design, and comfort. The brand is known for eclectic programming and events that connect travelers and locals, creating a lively and inclusive atmosphere. Team members join a creative, guest-focused environment where individuality and local character are valued.
Role Description This is a full-time, on-site Office Administrator role based in Marrakesh. The Office Administrator will oversee day-to-day office operations, including managing correspondence, scheduling meetings, maintaining records, and supporting hotel leadership with administrative tasks. This role will coordinate office supplies and office equipment, ensure front- and back-office areas are organized, and assist with vendor and service provider interactions. The Office Administrator will handle incoming calls and emails, greet and direct visitors or partners, and collaborate closely with guest-facing teams to ensure smooth communication and efficient workflows. The role requires a proactive, detail-oriented professional who can prioritize tasks, support multiple stakeholders, and contribute to a positive, service-oriented work environment.
Qualifications
- Strong Office Administration and Administrative Assistance skills to manage scheduling, documentation, and daily office workflows.
- Hands-on experience with Office Equipment (printers, scanners, copiers, phone systems) and basic troubleshooting capabilities.
- Excellent Communication skills, both written and verbal, to interact effectively with internal teams, guests, and external partners.
- Proven Customer Service experience, ideally in hospitality or a service-driven environment, with a focus on professionalism and empathy.
- Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and comfort learning new digital tools.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities in a dynamic setting.
- Ability to work on-site in Marrakesh, collaborate with diverse teams, and maintain confidentiality and discretion.
- Previous experience in hospitality, hotels, or a similar customer-centric industry is an advantage; multilingual skills are a plus.