Overview
Next Gen Fintech lead Jobs in Kenya at Safaricom PLC
Title: Next Gen Fintech lead
Company: Safaricom PLC
Location: Kenya
What we’re looking for;
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Chief Financial Services Officer, the role purpose is as highlighted below;
The Next Gen Fintech Lead owns the end-to-end strategy, commercial performance, and product portfolio for M-PESA's next-generation financial solutions — including digital savings, investments, wealth management, and emerging fintech propositions. The role drives growth, adoption, and profitability by translating market opportunities into scalable, platform-led products that advance customer financial empowerment.
Operating at the intersection of innovation, regulation, and commercial delivery, the Next Gen Fintech Lead partners with Technology, Risk, Data, and Marketing to bring differentiated fintech experiences to market at pace — building the capabilities and culture that ensure M-PESA leads the next era of African fintech. Reporting to the Chief Financial Services Officer, the role champions customer-centricity, agile execution, and operational excellence, leveraging advanced analytics and digital platforms to maximise adoption, engagement, and customer lifetime value.
Reporting to the Chief Financial Services Officer, the role provides strategic leadership in scaling and optimizing next generation fintech portfolios while innovating to meet evolving customer needs and market dynamics. The role champions customer centricity, agile execution, and operational excellence, leveraging advanced analytics, personalization, and digital platforms to maximize adoption, engagement, and customer lifetime value.
The Role Holder Will
- Define the strategy and long-term vision for next generation fintech solutions in line with Financial Services objectives
- Own end to end portfolio performance across digital savings, investments, and emerging fintech propositions
- Drive continuous product innovation and digital enablement through platform led and agile delivery models
- Champion customer centric experiences through personalization, analytics, and seamless digital journeys
- Leverage data and insights to optimize adoption, engagement, pricing, and customer lifetime value
- Ensure robust risk management, regulatory compliance, and governance across all fintech solutions
- Enable effective cross functional and ecosystem collaboration to deliver integrated outcomes
- Lead people and capability development to build high performing, future ready teams
Anchored in Safaricom’s purpose of Transforming Lives, the role ensures next generation fintech solutions deliver inclusive growth, superior customer experiences, and sustainable long term value for customers and the broader ecosystem.