Overview
National Helpline Internship Jobs in Gauteng, South Africa at Hashtag Nonprofit NPC
Title: National Helpline Internship
Company: Hashtag Nonprofit NPC
Location: Gauteng, South Africa
- Black Sash
National Helpline Internship at the Black Sash
- Deadline:
17 April 2026
- Region:
Gauteng
- Salary:
R180 000
- Type of employment:
Full time
Job Description
- Contract period: 1-year
- Start & End Date of Contract Period: 1 June 2026 – 31 May 2027
- Cost to Company: R180 000 per annum for 12-month period.
- Career Mentoring & Psycho-Social Support up to R12 000 per annum
Black Sash seeks to appoint an intern to support and strengthen the operations of the Black Sash National Helpline by placing a qualified graduate in the Gauteng office, Helpline Unit who can support rights-based service delivery, paralegal assistance, and community-level advocacy.
The intern will gain hands-on experience in responding to social assistance enquiries, interpreting legislation, facilitating rights information sessions, and supporting the organization’s monitoring and advocacy work. This opportunity is intended to build the intern’s legal competency, community engagement skills, and capacity to contribute to social justice initiatives.
Roles and Responsibilities
Key Deliverables Include
- Managing Enquiries: Provide information and advice on social assistance matters.
- Data Capturing: Enter data into internal systems.
- Advocacy Follow-ups: Support case follow-ups to promote Batho Pele principles and address systemic gaps.
- Participate and Facilitate Rights Information Sessions.
- Application of South African Constitution and legislation to incoming enquiries.
- Community-Based Monitoring: Assist with monitoring trends locally & nationally.
- Report Writing: Compile reports on activities, systematic challenges, and outcomes.
Qualifications And Requirements
Education & Skills:
- The intern should hold one of the following qualifications:
- LL. B
- BA (Law) + LL. B
- BCOM Law + LL. B
- A legal background is essential for effective legislative interpretation, paralegal support, and rights-based engagements.
- Computer Literacy – The use of Outlook, Excel, MS Word, PowerPoint
- Communication Skills – Listening, interviewing, presentation and facilitation
- Time management
- Networking and relationship building
- Report and case study writing
- Research
- Data capturing
- Data analysis
Languages: Fluency in spoken and written English is required, and at least one other South African language.
In line with Black Sash commitment to transformation and gender empowerment, preference will be given to women or non-binary who come from historically disadvantaged tertiary institutions.
Important Note: Applicants must not have previously benefited from any RAITH-funded internship.
How to apply
Please Send
- A letter of motivation, and
- Curriculum vitae (max: 2 pages), with
- The names of three contactable references
Enquiries: Mr J Marques, Tel #: (021) 686 6952
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- Date posted:
07 April 2026
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