Overview
Mid-Level Product and Service Designer Jobs in Johannesburg Metropolitan Area at Harambee Youth Employment Accelerator
Title: Mid-Level Product and Service Designer
Company: Harambee Youth Employment Accelerator
Location: Johannesburg Metropolitan Area
Join Harambee as a Mid-Level Product and Service Designer!
Are you passionate about using design to create real impact? Do you enjoy solving meaningful problems through human-centred thinking, while growing your craft in a collaborative, purpose-driven environment? If so, Harambee could be the place for you
.We’re not your typical organisation. At Harambee, we’re dedicated to solving youth unemployment through innovative partnerships and data-driven solutions. Our work is fast-paced, collaborative, and grounded in a deep belief that every young person deserves access to opportunity
.
The Ro
leAt Harambee, design is a tool for impact. The Mid-Level Product and Service Designer contributes to shaping the experiences of the young people and employers we serve — creating user-centred, thoughtful, and visually compelling products and services. Working closely with senior designers and cross-functional teams, this role translates insights and requirements into practical design solutions that support Harambee’s missio
n.
Your Key Responsibilit
- iesWork closely with stakeholders, young people, and employers to improve products and servi
- cesDesign solutions that increase access to opportunities for young peo
- pleContribute to seamless experiences across user journ
- eysDevelop personas, journeys, wireframes, and prototy
- pesTest and iterate designs based on user feedb
- ackCollaborate with analysts and developers on requireme
- ntsMaintain design standards and best practi
- cesSupport senior designers on larger initiati
- vesStay current with design trends and to
ols
How You'll
- WorkConduct user research and engage with stakeholders to inform design decis
- ionsCollaborate to define and refine product and service requirem
- entsUnderstand relevant tools and systems to inform practical design solut
- ionsSynthesize research and data into actionable design artef
- actsTrack design success through metrics and iterate to improve outc
- omesContribute to maintaining and enhancing products and serv
- icesPlan and take ownership of design tasks within proj
- ectsCollaborate effectively with cross-functional t
- eamsCommunicate design ideas and decisions clearly to stakehol
- dersManage delivery and stay accountable for prog
- ressContinuously grow your design craft and stay updated with best pract
- icesCreate wireframes, prototypes, and components aligned to design sys
tems
What we're lookin
g forWe’re looking for someone who is excited about using design to create meaningful impact — someone who is thoughtful, curious, and committed to growing their craft while contributing to something bigger than themse
lves.
Must
- HavesA recognized tertiary qualification in either: Design, User Experience (UX), Informatics, Web, Product, Visual, Multimedia or a related
- field.3+ years of work experience in an agile product design environment, responsible for the creation of a range of design arti
- facts.Proven track record of exceptional quality delivery and cross-team collabor
- ation.Knowledge in human-centered design, iterative design or other problem-solving methodol
- ogies.Proficiency in design systems, using tools such as Figma and Miro, and applying AI-supported workflows for design, ideation, and effective stakeholder and developer collaboration and han
dover.
Nice T
o HavesExperience or exposure to the following tools, platforms, or contexts is beneficial, though not man
- datory:Canva, including the creation and maintenance of te
- mplatesAnalytics and reporting tools such as Looker, Looker Studio, and P
- ower BIMarketing and communication platforms, including HubSpot and S
- endGridContent Management Systems (CMSs) and website builders such as
- WebflowReact-based web appli
- cationsOperational platforms, for example call centre management tools such as
Genesys
Who
You AreYou’re someone who cares about the impact of your work and takes pride in creating experiences that truly make a difference. You bring a thoughtful, collaborative approach to your work and are motivated by being part of something bigger than y
- ourself.You’re passionate about Harambee’s mission and the role design can play in shaping better outcomes for youn
- g peopleYou care about creating inclusive, accessible digital experiences that can scale and reach mor
- e peopleYou’re naturally curious and open to learning — you ask questions, seek feedback, and continuously look for ways to
- improveYou enjoy working with others and value collaboration across different perspectives and dis
- ciplinesYou bring a strong sense of ownership to your work, balancing attention to detail with the ability to move forward and
- iterateYou embrace change and are comfortable working in an environment that is evolving and
growing
Wh
y Join UsAt Harambee, your work matters — not just to the organisation, but to the lives of the young people
- we serve.Real Impact: Every design decision you make contributes to helping young people access learning and earning oppor
- tunities.Growth: You’ll continue to develop your craft alongside experienced designers in a supportive, learning-focused env
- ironment.Collaboration: Work with passionate, purpose-driven teams who care deeply about solving complex challenges
- together.Purpose: Be part of a mission-led organisation creating meaningful, long-term change in Sout
- h Africa.Inclusive Environment: We are committed to creating a diverse and inclusive workplace where everyone feels valued and able to co
- ntribute.Accessibility: We strongly encourage applications from people living with disabilities and are committed to providing an accessible and supportive recruitmen
t process