Overview
MGR M-Pesa Sales & Distr. BDD-Equateur Jobs in Kinshasa, Kinshasa, Democratic Republic of the Congo at Vodacom
Title: MGR M-Pesa Sales & Distr. BDD-Equateur
Company: Vodacom
Location: Kinshasa, Kinshasa, Democratic Republic of the Congo
Role purpose
The incumbent will be Responsible for M-Pesa strategy in the Kinshasa region. He will manager and supervise M-Pesa teams and channels in the region to deliver organization objectives.
He will lead allocated market in terms of acquisition of new customers, availability of agents’ outlets, availability of E-Money/Cash, POS visibility, products penetration, and quality of services.
Will lead all sales & distribution channels in the market to execute commercial activities and initiatives to achieve all allocated KPI’s.
Key accountabilities and decision ownership:
- Manage customers acquisition in the allocated market
- Strategically Build strong distribution infrastructure including Trade partners and sales teams
- Manage Creation of demarcated trade routes and allocated respective channels to service the route
- Ensures that M-Pesa brand is visible in the Region
- Manage teams Productivity and KPI delivery in the region
- Manage Cascading performances targets for supervisors & TDR’s and Trade partners in your market
- Plan Mystery shopping, brand audit, agent audits
- Ensure that all outlets have float/cash availability within the set standards
- Ensure that agent issues are addressed within SLA
- Ensure that customer issues in outlets are addressed
- Ensure that all planned activities are executed by all teams in the region
- Regional managers will be accountable for Trade Malpractices in the region
Ensure the management of Trade Developers/Partners
- Manage distribution partners/Banks
- Consistently interacting with external partners and other department within and outside the organization.
- Control and manage liquidity level on daily basis
- Ensure the implementation of all promotion in his area
- Ensure visibility deployment and evaluation
- Ensure creation and deployment of agents and walkers
- Ensure regular reports are shared with the management team
Core Competencies, Knowledge And Experience
- Excellent interpersonal skills
- Excellent Oral and written communication
- Excellent in Planning and organization
- Customer and action oriented
- Bilingual- English (Level 4) and French (Fluent)
- Ability to work under pressure and stress
- Multitask and ability to handle complexity
- Good computer user knowledge skills (Excel, power Bi, PPT, SQL and Word)
- Good numeracy/analysis skills
Must have technical / professional qualifications:
- At least 3 years of Proven work experience as a commercial/sales skill
- Readiness to work in the Market
- Excellent organizational skills, with an ability to prioritize important projects
- Strong communication skills and capability to manage teams
- Sales techniques
- A bachelor’s degree in business management, economics or related degree from a 4-year college
- Business Development Approach is required
- Execution agility in the market
- Vodacash processes knowledge would be an advantage
- Data driven decision making