Overview

Merchandise Planner – Retail HO Jobs in Milnerton, South Africa at Service Solutions

Key Responsibilities

  • Planning & Forecasting
  • Build detailed sales, stock, and margin plans by supplier.
  • Use Trader ERP, Netstock, and Power BI to manage forecasting, replenishment, and OTB tracking.
  • Create monthly reviews showing sales vs. forecast, highlighting variances and recovery plans.
  • Stock & Performance Management
  • Analyse supplier performance by store and channel to maximise stock turn.
  • Recommend actions to optimise product mix, phase-ins, and exit strategies.
  • Monitor sell-through, ageing, and markdown exposure; propose corrective actions early.
  • Vendor & Supplier Collaboration
  • Support Vendor Managed Inventory (VMI) reporting and analysis for key suppliers.
  • Collaborate with suppliers on stock health, promotional planning, and sell-through insights.
  • Cross-Functional Partnership
  • Work closely with Buyers and Buyer’s Assistants to align product selection with financial plans.
  • Liaise with Finance on OTB and cash-flow implications.
  • Partner with E-Commerce and Store Operations to ensure right stock, right place, right time.
  • Continuous Improvement
  • Participate in Agile sprint reviews and retrospectives to refine processes and planning accuracy.
  • Develop smarter, faster ways of working using data and automation.
  • Key Performance Indicators (KPIs)

  • Stock Turn – Improve supplier stock turn to target.
  • OTB Accuracy – Maintain forecast accuracy within defined variance.
  • Sell-Through Rate – Achieve optimal sell-through with minimal markdown.
  • Reporting Quality & Timeliness – Deliver accurate reports and actionable insights on time.
  • What You’ll Bring

  • 3–5 years of merchandise or inventory planning experience in retail or FMCG
  • Strong analytical and Excel/Power BI skills with exceptional attention to detail.
  • Experience in ERP systems (preferably Trader or similar).
  • Confidence interpreting data and communicating insights clearly.
  • Commercial curiosity, agility, and the drive to make things happen.
  • Email

    Title: Merchandise Planner – Retail HO

    Company: Service Solutions

    Location: Milnerton, South Africa

    Category:

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