Overview
Medical Receptionist Jobs in Sandton, Gauteng, South Africa at Accredited Resource Consulting Services (Pty) Ltd
Title: Medical Receptionist
Company: Accredited Resource Consulting Services (Pty) Ltd
Location: Sandton, Gauteng, South Africa
Our esteemed client, a leading practice in the Medical Aesthetics and Skincare industry based in Dainfern, Johannesburg, is urgently seeking a Receptionist to join their dynamic team.
Salary: R14 000.00 CTC Per Month (Basic)
They are looking for a vibrant, energetic, and professional individual to become the welcoming face of their clinic. The successful candidate will have a warm and friendly personality, excellent communication and interpersonal skills, and a genuine passion for delivering exceptional customer service. They should be well-presented, highly organised, proactive, and thrive in a fast-paced environment while ensuring every client receives a professional and memorable experience from the moment they arrive.
Minimum Requirements:
- Grade 12 (Matric).
- Previous reception, front desk, hospitality, retail, beauty, aesthetic, or medical practice experience will be advantageous.
- Computer literate with good knowledge of Microsoft Office.
- Experience using appointment booking systems is advantageous.
- Excellent verbal and written communication skills in English.
- Professional appearance and excellent telephone etiquette.
- Reliable transport to Dainfern.
- Willingness to work two Saturdays per month.
Key Responsibilities:
- Welcome and assist all clients in a friendly and professional manner.
- Answer incoming telephone calls and respond to email and WhatsApp enquiries.
- Schedule, confirm, amend, and manage client appointments.
- Maintain the appointment diary and ensure efficient booking of practitioners.
- Greet clients upon arrival and ensure a positive client experience.
- Process client check-ins and check-outs.
- Handle payments, issue receipts, and reconcile daily transactions where required.
- Maintain accurate client records and update information on the booking system.
- Liaise with therapists and clinicians regarding daily schedules.
- Ensure the reception area is neat, tidy, and presentable at all times.
- Assist with general administrative duties, filing, scanning, and document management.
- Monitor office and reception supplies and notify management when stock is required.
- Assist with promotional campaigns, client follow-ups, and reminder calls.
- Support the team with additional administrative tasks as required.
Skills & Competencies:
They are looking for someone who is:
- Friendly, approachable, and confident.
- Vibrant, enthusiastic, and positive.
- Well-groomed and professionally presented.
- Highly organised with excellent attention to detail.
- Able to multitask and work under pressure.
- Customer service driven with a passion for people.
- A strong communicator with excellent interpersonal skills.
- Dependable, punctual, and trustworthy.
- A team player with a willingness to learn and grow.
Don't miss the chance to join a prestigious clinic and become part of a passionate, professional team dedicated to delivering exceptional client experiences!