Overview
Medical (Paed) Practice Receptionist Jobs in Cape Town, Western Cape, South Africa at technovation
Title: Medical (Paed) Practice Receptionist
Company: technovation
Location: Cape Town, Western Cape, South Africa
Medical Pediatric Practice Receptionist
Our Client is a pediatric healthcare facility dedicated to providing exceptional medical care for children in a compassionate and family-friendly environment. We are currently seeking a motivated and detail-oriented Receptionist with Billing Experience to join our dynamic team.
Job Description:
Position: Medical Pediatric Practice Receptionist with Billing Experience
Location: Rondebosch Cape Town
Responsibilities:
1. Front Desk Management:
- Greet and assist patients and their families in a warm and friendly manner.
- Answer and direct phone calls professionally, providing information and taking messages as needed.
- Schedule appointments and maintain an organized and efficient appointment calendar.
- Ensure the waiting area is clean, comfortable, and well-organized.
2. Patient Registration:
- Collect and verify patient information during registration.
- Assist with the completion of necessary forms and documentation.
- Coordinate with medical staff to ensure a smooth check-in process.
3. Billing and Medical Aid
- Utilize knowledge of medical billing software to accurately process patient payments.
- Verify Medical Aid information and explain billing procedures to patients.
- Address billing inquiries and resolve any discrepancies in a timely manner.
- Collaborate with Medical Aid providers to process claims and ensure timely reimbursement.
4. Administrative Support:
- Provide administrative support to medical staff, including managing patient records.
- Assist with the preparation and maintenance of financial reports.
- Perform general office duties, such as filing, faxing, and data entry.
Requirements:
1. Education:
- High school diploma or equivalent; additional certification in medical office administration is a plus.
2. Experience:
- Proven experience as a receptionist, preferably in a medical practice setting. (at least 2 yrs)
- Strong background in medical billing and coding.
3. Skills:
- Excellent interpersonal and communication skills.
- Proficiency in using medical billing software and electronic health records (EHR) systems.
- Attention to detail and strong organizational skills.
- Ability to handle sensitive information with confidentiality.
- Basic knowledge of medical terminology.
4. Availability:
- Full-time position with flexibility including weekends (Sat 8am-1pm) (Weekdays 8am-5pm)