Overview
(MAU) Application Specialist Jobs in Plaines Wilhems District, Mauritius at Dayforce
Title: (MAU) Application Specialist
Company: Dayforce
Location: Plaines Wilhems District, Mauritius
About the opportunity:
An Application Specialist is responsible for ensuring that a particular software application is functioning optimally and meeting the needs of its end-users by providing technical support, monitoring performance, and providing training and guidance.
What you'll get to do:
-Providing technical support to end-users, such as troubleshooting software issues.
-Answering questions and providing guidance on how to use the software effectively.
-Ensuring that the software application is functioning optimally by monitoring its performance.
-Conducting regular maintenance and making updates as needed.
-Collaborating with developers and other IT professionals to identify and address any issues or bugs in the software application.
-Providing training and support to new users to ensure that they are able to use the software effectively.
-Maintaining documentation and knowledge base articles to assist users in resolving issues and answering questions.
-Keeping up-to-date with the latest features and updates to the software application, and communicating these changes to end-users.
Skills and Experience:
– Bachelor's degree in a related field or equivalent work experience.
– Strong analytical and problem-solving skills.
– Excellent communication and interpersonal skills.
– Ability to work with different teams
– Exposure in SQL, and experience in ERP application will be an advantage.
– HCM background knowledge
Working Hours: Night Shift (5 p.m. till 2 a.m.)