Main Banker/Cashier

Overview

Main Banker/Cashier Jobs in Miami, OK at Quapaw Casino

Job Summary:

The Main Banker/Cashier plays a dual role handling the central depository for all monies and providing exceptional customers service to our guest

Essential Functions And Responsibilities

· Customer Satisfaction is our top priority- which means going above and beyond to keep our customer happy.

· Issue Player Club cards to new and existing customers, and relay Player Club card uses and benefits to each guest. Enter guest information into database- accuracy is essential.

· Inform guest of all current and upcoming promotions- ensuring accurate up-to-date information.

· Maintain and monitor all funds entrusted to him/her on their assigned shift.

· Pay out electronic gaming vouchers to customers, redeeming coupons, gift certificates, and vouchers in accordance with established procedures.

· Performs check cashing and credit card advances in accordance with Quapaw Casino policy/procedure.

· Responsible for multiple transaction recording and SAR activity.

· Perform Jackpot Payouts and Hand Pays for the Slot Department.

· Responsible for performing inventory and servicing of Ticket Redemption Units and Coin Redemption Machine.

· Prepare, receive, and verify deposits and/or incoming monies to/from the Casino’s financial institution.

· Verify and document tips received for casino personnel.

· Identify and locate variances, research and document discrepancies. Reports any variances to the Cage Manager and Income Audit.

· Performs all duties within the guidelines of the Quapaw Casino policies and procedures, Internal Control Standards and objectives

· Maintains a professional work environment with Managers and staff.

· Meets attendance guidelines of the job, adheres to regulatory, departmental, and company policies.

· Attend all necessary training meetings and assist in other projects as directed.

· Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.

QUALIFICATIONS/REQUIREMENTS

To perform this job successfully, the requirements listed below are representative of the knowledge, skill, and/or ability required.

· Must be a minimum of 18 years of age upon employment.

· High school diploma or its equivalent required.

· Previous experience cash handling and check cashing; basic math skills; data entry; read and interpret output from computer.

· Must be bondable and trustworthy.

· Must have a working knowledge or ability to possess a working knowledge of the Quapaw Casino Employee Handbook, gaming regulations, departmental internal controls, and proper reporting procedures.

· Must be competent and confident with handling very large sums of money.

· Must uphold a high degree of confidentiality at all times of all customer transactions or personnel issues.

· Must have the ability to deal effectively and interact well with customers and employees.

· Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

· Must be able to read, write, speak, and understand English; must be able to respond to visual and aural cues.

· Must be able to be approved for and maintain a valid Key license through the QNGA.

· Must be available to work nights, weekends and holidays as needed.

PHYSICAL, MENTAL AND WORK DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

· Must be able to stand, walk, or sit for long periods of time.

· Must be able to lift 25 lbs.

· Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.

· Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

The Quapaw Casino Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Evening shift

Ability to Commute:

• Miami, OK (Required)

Ability to Relocate:

• Miami, OK: Relocate before starting work (Preferred)

Work Location: In person

Title: Main Banker/Cashier

Company: Quapaw Casino

Location: Miami, OK