Overview

Loyalty and Rewards Specialist Jobs in Durban, South Africa at Ad Talent Africa

Who are we:

We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.

Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data-driven, CRM-based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long-term loyalty.

What will you do:

  • Build and optimise CRM-led loyalty and rewards programmes

  • Drive retention through smart lifecycle journeys

  • Track performance, ROI and continuously optimise

  • Collaborate with Marketing, Product and Data teams

What will you need:

  • 3-5 years’ experience in Marketing and Operations/Admin

  • Strong CRM, analytics and collaboration skills

Title: Loyalty and Rewards Specialist

Company: Ad Talent Africa

Location: Durban, South Africa

Category:

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