Kitchen Deep Clean Team Leader

Job Context

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Kitchen Deep Clean Team Leader to join a team based at our Head Office. This role reports directly to Commercial Kitchen Specialist, in the Servest Hygiene Solutions Business Unit.

Minimum Requirements

Matric

Experience working in cleaning/hygiene industry especially in commercial kitchens

Must be able to supervise and lead a team

Competency in Microsoft Office

Valid driver’s license and PDP

Good Communication skills

Demonstrate the aptitude or competence for assigned responsibilities

Physically fit – the role requires walking, lifting, bending, working in confined spaces, working at heights, and other physical abilities

Must successfully pass the OHS medical assessment and be in good health, as required by the nature of the role.

Must be comfortable working at heights and must not have a fear of heights, as the role requires working in elevated areas.

Able to use a variety of cleaning products and equipment.

Exposure and experience using power and manual tools (building)

Able to stand for extended periods of time

Knowledge of HVAC and Extraction Systems advantageous

Experience in report writing advantageous

Health and Safety knowledge advantageous

Successful candidate must maintain sober habits, as required by Servest and our clients, to ensure site access and to perform their duties safely.

Successful candidate must be willing and able to work flexible hours on a 24-hour shift basis, including both day and night shifts. The basic salary covers a combination of day and night hours, with overtime payable only once the combined weekly hours exceed 40 or 45 hours, calculated from Monday to Sunday.

Duties & Responsibilities

Plan and coordinate Kitchen and Extraction System DC services in consultation with the Operations Controller in advance. Ensure prior planning and preparation by ensuring vehicles are ready, equipment and consumables are available, staffing resources are available, client communication happens in advance before services are conducted.

Manage and oversee servicing of Kitchen and Extraction System DC service actively and ensure cleaning and SHEQ protocols are followed in line with company policy & procedure, risk analysis, safe operating procedures, standard operating procedures, and client expectations.

Ensure clear and effective communication with the client by engaging directly with them to confirm they are fully briefed before services commence, supply relevant feedback during services on the WhatsApp groups and writing a service report on completion of the services.

Ensure a full quality check is conducted in detail upon completion of services to ensure all areas was cleaned in line with client expectations and company standards.

Effective and accurate reporting of all risks, problems on site, structural defects in kitchens and any relevant operational concerns.

Ensure that all customers’ services allocated for the day and the month are completed on time, effectively and efficiently and in line with expected client and company standards.

Ensure service tasks are completed and signed off by the client on the tablet.

Ensure that all service stock that was not used during the service is returned to the Controller during debriefing. Ensure that all empty consumables containers/packaging is returned to the controller during debriefing.

Report all servicing, equipment, customer, or site problems, in writing on the electronic task before task submission and in person during debriefing with the controller on the same day or following day.

Ensure equipment is in good working order, and hygienically clean condition always

Pay prompt attention to customer complaints and resolve efficiently and timeously and notify your Operations Controller of any relevant issues

Report SHEQ incidents – especially near miss incidents – and accidents to the Operations Manager and SHEQ Department immediately.

You are expected to always act in a professional manner, portray a positive demeanor and to provide a high quality of service in a polite manner to our clients.

The employee will be required to work flexi time in accordance with the operational requirements this will include a combination of day and night time hours.

Work overtime as instructed by Management and operational requirements