Overview
Key Account Manager Jobs in City of Cape Town, Western Cape, South Africa at Zetes
Title: Key Account Manager
Company: Zetes
Location: City of Cape Town, Western Cape, South Africa
Position Overview:
An exciting opportunity has arisen for a Key Account Manager to join our Sales Team.
We are seeking a result-driven Key Account Manager to join our Sales Team. This role requires a professional who thrives on building and maintaining high-value client relationships, driving revenue growth, and exceeding sales targets. The successful candidate must have a strong background and knowledge of self-adhesive labels and ribbons, along with barcode printing and scanning, turnkey and software solutions-based sales, stakeholder engagement, and business expansion strategies.
Role and Responsibilities:
- Develop and implement strategic account management plans to onboard and expand within named accounts.
- Identify and engage with key stakeholders to drive new business opportunities.
- Manage the entire sales cycle, from lead generation and proposal development to negotiation and closing of deals.
- Achieve assigned sales and profitability targets while delivering excellent customer service.
- Expand accounts by introducing new products, identifying decision-making units, and exploring geographical expansion.
- Maintain an accurate CRM database, including client interactions, sales forecasts, and market insights.
- Ensure sales and profitability goals are met by actively creating a qualified pipeline to support sales targets.
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
- Stay informed about industry trends, competitive activities, and market developments to facilitate informed decision-making.
Core Competencies:
- Strong business and industry expertise.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
- Exceptional communication, negotiation, and presentation skills for both written and oral.
- High level of attention to detail and commitment to service excellence.
- Strong analytical and problem-solving abilities.
- Self-motivated and able to work both independently and within a team.
- Excellent time management and organisational skills.
Minimum Requirements:
- Matric certificate with a formal qualification in Sales, Marketing, or a related field.
- Minimum of 5 years’ experience in sales, account management, and business development, including 3 years in a tenured role.
- Proven track record of consistent revenue growth, client acquisition, and retention.
- Demonstrate ability to identify, negotiate, and close deals.
- Familiarity with Salesforce and SAP Business One (SAPB1) is advantageous.
- Valid driver’s license and own reliable transport.