Overview
Key Account Manager Jobs in Johannesburg, South Africa at Boehringer Ingelheim
Position Summary
Key Account Manager – Ruminants based in Johannesburg. Responsible for growing and managing the business relationship with key customers in Southern Africa, including achieving the sales budget, executing sales & marketing plans, and leading the account planning process. Key responsibilities include delivering excellence in customer support, ensuring above‑market growth, driving long‑term revenue and profitability, and implementing growth strategies and actions through defined tactics and key insights.
Reports to the Sales and Marketing Lead – Livestock.
Tasks & Responsibilities Financial Targets
- Achieve short‑ and mid‑term financial targets as set by the avian/ruminant/swine department for assigned territory/customers.
- Translate customer strategy into annual sales and outlook targets mutually agreed with local management and customer account owners.
Strategy and Implementation
- Set and execute the Key Account Customer Business Plans in line with the local avian/ruminant/swine strategy.
- Ensure proper priority setting and focus to achieve targets at customer level.
- Follow up on implementation activities and measure impact on strategic customers.
Sales and Activity Reporting
- Regularly update the sales potential of the strategic account and provide a quarterly sales and activity report to global, regional, and local stakeholders.
Customer Management and Engagement
- Lead by compiling all relevant information in the Valkre and CRM system for customers.
- Identify customer needs and make mutually agreed proposals for solutions that lead to maximal share of wallet and optimal key account.
- Gather and assess competitive intelligence, perform market/customer analysis to drive innovation and change for the team and business.
Organizational Alignment
- Provide support and suggestions to local team to facilitate potential negotiations with customers.
- Work cross‑functionally internally and externally to ensure communication to key customer plan stakeholders and to the management team.
Relationship Building
- Understand the formal and informal customer structure including decision making and influence maps and identify mutual growth opportunities in the business.
- Ensure activities and interactions are in line with Boehringer Ingelheim compliance guidelines and adhere to corporate SOPs and procedures.
- Prepare for and conduct informative discussions with local team to understand expectations or requests.
Requirements
- Degree in Veterinary Medicine, Animal Science, Agricultural Engineering, or Business Management.
- Minimum of 5 years’ experience in sales and marketing with a proven track record of achieving targets and executing strategy.
- Experience in Strategic/Key account management.
- Knowledge of the Animal Health Industry economics and drivers preferred.
- Demonstrated agility within a cross‑functional team.
- Excellent interpersonal, oral, and written communication skills.
- Strong ability to influence and lead.
- Ability to build and maintain relations with internal and external stakeholders.
Application Process
We look forward to receiving your application. If we see a match, we will invite you for a screening interview. In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or its affiliates. You acknowledge that Boehringer Ingelheim and/or its affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases.
Equal
Opportunity
Boehringer Ingelheim is an equal‑opportunity employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. We are required by law to verify your ability to work lawfully in South Africa. Boehringer Ingelheim requires that you submit a copy of either your identity document or your passport, and any applicable work permit if you are a foreign national, along with an updated CV.
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Title: Key Account Manager
Company: Boehringer Ingelheim
Location: Johannesburg, South Africa
Category: