Overview
Junior Debt Collector Jobs in Pretoria, South Africa at NxaTel
Nxa Tel | Full time | Junior Debt Collector | Menlo Park, South Africa | Posted on 06/05/2026
Job Information
- Date Opened: 06/05/2026
- Job Type: Full time
- Industry: Finance & Billing
- Work Experience:
1-3 years
- Salary: 12,500 – 15,000
- City:
Menlo Park - Province:
Gauteng - Country:
South Africa - Postal Code: 0060
About Us
Nxa Tel is a modern unified communication platform for small and medium businesses. It allows you to get local numbers from over ten African countries to use on any device. It’s easy to set up—just three minutes—and you gain access to a cloud phone system, virtual meetings, team chats and cloud storage—all in a secure platform.
Job Description
Nxa Tel is looking for a driven and resilient Junior Debt Collector to join our growing operations team. This role focuses on customer collections, payment follow‑ups, billing dispute resolution, and assisting customers with account‑related queries. The successful candidate will work closely with our Legal, Billing and Customer Service teams to ensure outstanding accounts are recovered professionally and efficiently. We are looking for someone who is hardworking, confident, accountable and able to perform well under pressure in a fast‑paced environment.
Key Responsibilities
- Follow up on overdue customer accounts via calls, email, tickets and Whats App
- Handle collections and payment recovery processes
- Work closely with the Legal team on escalated collection matters
- Book meetings with customers to negotiate payment arrangements
- Visit customers where required for payment collection and account discussions
- Handle customer billing disputes through the ticketing and call system
- Act as the first line of support for customer account and billing‑related issues
- Escalate unresolved matters according to company processes
- Ensure all collection activities are updated accurately on CRM and billing systems
- Meet daily, weekly and monthly collection targets
- Maintain professionalism and strong customer communication at all times
Requirements
- Previous collections, customer service, billing or call centre experience advantageous
- Strong communication and negotiation skills
- Comfortable handling difficult conversations with customers
- Able to work under pressure and meet strict deadlines
- Strong administrative and follow‑up skills
- Good attention to detail
- Computer literate
- Professional and well‑presented
- Valid driver’s licence advantageous
Personality & Culture Fit
- Is hardworking and proactive
- Is not afraid of challenges
- Can work in a high‑pressure environment
- Takes accountability seriously
- Is confident following up persistently
- Has a strong sense of urgency and ownership
- Wants to grow within the company
What We Offer
- Opportunity for growth within a fast‑growing technology company
- Exposure to legal, finance and customer operations
- Supportive and performance‑driven environment
- Hands‑on operational experience in a real‑time business environment
Benefits
- UIF
- Provident Fund
- Use of Company Vehicle
Apply
Send your CV to with the subject line:
Application – Junior Debt Collector
.
#J-18808-Ljbffr
Title: Junior Debt Collector
Company: NxaTel
Location: Pretoria, South Africa
Category: