Overview
IT Intern – Malawi Jobs in Blantyre, Southern Region, Malawi, Malawi at BURN
Title: IT Intern – Malawi
Company: BURN
Location: Blantyre, Southern Region, Malawi, Malawi
About The Role
Based in our Malawi office, this IT Intern will support the local IT team in managing day to-day infrastructure and providing first-line technical support to staff. This is a learning-focused role suited to a motivated graduate eager to gain hands-on experience in IT support and systems administration in a fast-paced, multi-market environment.
Duties And Responsibilities
- Assist in maintaining local IT infrastructure including servers, networks, and endpoint devices.
- Provide first-line technical support to Malawi-based staff under supervision, helping to resolve issues promptly
- Support network security, data backup, and disaster recovery procedures.
- Assist with deployment of enterprise software, user accounts, and access permissions
- Support audio/video conferencing and collaboration tools for the office.
- Help maintain the IT asset inventory
- Assist with ensuring compliance with organisational IT policies and local regulations
- Support IT training and orientation for new staff members.
- Assist with basic application and system health monitoring under guidance from senior team members
- Help document and maintain IT runbooks and incident records.
- Support in-country IT and operations teams under supervision to assist with issue resolution
Skills And Experience
- Recently completed a Bachelor's degree in IT, Computer Science, or related field
- Basic understanding of networking concepts (LAN/WAN) and Windows/Linux environments
- Eagerness to learn and a proactive approach to problem-solving
- Good communication skills, with the ability to explain technical issues clearly
- Fluency in English required
- Familiarity with cloud services such as Microsoft 365 or Azure
- Basic awareness of IT security best practices
- Relevant certifications such as CompTIA IT Fundamentals, ITIL Foundation, or similar
Qualified Female Candidates encouraged to Apply
BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
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