Overview
IT Intern Jobs in New Cairo, Cairo, Egypt at PepsiCo
Title: IT Intern
Company: PepsiCo
Location: New Cairo, Cairo, Egypt
Overview
Provide day-to-day IT support at HQ: laptop imaging and provisioning, end-user support, basic data/sheet analysis, and assorted IT tasks to maintain smooth laptop operations.
Responsibilities
- Image, configure, and deploy laptops/desktops using standard images and deployment tools.
- Apply OS updates, install required software, and perform hardware checks.
- Provide first-line user support: account/password resets, printer/support peripherals, basic application troubleshooting, and ticket intake.
- Escalate complex incidents to senior IT staff and follow up until resolution.
- Maintain inventory of assets and update asset management records.
- Prepare and maintain spreadsheets for asset tracking, user data, simple reports, and basic data analysis (filters, pivot tables, charts).
- Participate in onboarding/offboarding (account creation, device setup, access provisioning/deprovisioning).
- Perform periodic hardware cleaning and basic cable management in the office.
Qualifications
Computer Science – Information Technology / IT Management – Engineering