Overview

IT Infrastructure Support Officer Jobs in Amanzimtoti, KwaZulu-Natal, South Africa at ExecutivePlacements.com

Title: IT Infrastructure Support Officer

Company: ExecutivePlacements.com

Location: Amanzimtoti, KwaZulu-Natal, South Africa

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003617/JK

Date posted:

Thursday, May 14, 2026

Location:

Amanzimtoti, South Africa

Salary:

22 500 Monthly

SUMMARY:

Prospecton. Established and growing company is seeking a proactive and technically skilled IT Infrastructure Support Officer to join their team. This role is ideal for a service-driven individual with strong troubleshooting ability and hands-on experience supporting Microsoft Server environments, VMware, networking, and end-user support functions.

POSITION INFO:

Key Responsibilities:

  • Resolve helpdesk incidents and service requests within agreed turnaround times
  • Provide first- and second-line support for hardware, software, and workplace technology
  • Maintain, troubleshoot, and repair IT hardware to minimise downtime
  • Perform network testing and preventative maintenance to ensure infrastructure stability
  • Support antivirus, backup, and disaster recovery processes in line with business continuity requirements
  • Provide operational support and cover for the Systems Administrator when required
  • Maintain accurate IT infrastructure documentation and support change management procedures
  • Conduct routine infrastructure health checks and escalate risks where necessary

Minimum Requirements:

  • Matric
  • CompTIA A+, Network+, and Server+ certifications essential
  • Microsoft certification or equivalent advantageous
  • Minimum 3 years’ technical experience supporting:
    • Microsoft Server environments
    • Windows desktop environments
    • VMware
    • Networking
    • End-user support
  • Strong troubleshooting and root-cause analysis skills
  • Professional, responsive, and service-oriented approach to user support
  • Ability to consistently meet service delivery standards and turnaround times
  • Strong verbal and written communication skills in English
  • Well organised with the ability to work effectively in a fast-paced environment

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