Insurance Claims Consultant

Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across South Africa. A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar’s property management services. Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. Trafalgar Financial Services (“TFS”) is an authorised financial services and credit provider with a specialist property finance focus.

As an ongoing recruitment effort, Trafalgar Birdhaven is in search of a dynamic candidate with a passion for the property industry to join our team as a Insurance Claims Consultant.

Purpose & objectives of the role:

• Registration and processing of Insurance Claims
• Accurate and timeous processing of new claims
• Appointing of contractors
• Liaising with owners & portfolio teams
• Follow up and feedback provided to clients
• Payment of claims
• Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

Responsibilities include (but are not limited to):

• Consultant to register the claim on the insurance system
• Make outbound call to the unit owner
• Verify that a claim has been registered
• Consultant to advise the owner & contractor of the excess applicable
• Consultant to send the quotations for damages to the insurer for approval
• Follow up with insurer for approval & inform contractor to proceed
• Communicate a date and time with the owner on which the contractor will attend
• Arrange payment for the contractor’s invoice
• Finalize the claim on the insurance system
• Weekly feedback to be provided

Minimum Requirements:

• RE5 qualification.
• NQF Level 4 in Short Term Insurance.
• Class of Business IF their DOFA date is post 2010 in commercial lines.
• Binder experience (highly preferred).
• Matric certificate
• 4+ years experience as an Insurance Claims Consultant
• Own transport
• License
• Computer Literacy (Microsoft Word & Excel)

Suitable applicants can send their detailed CV to [email protected]

Please use reference nr: CC04/26

Please take note that correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 2 weeks, please consider your application unsuccessful.