Overview
Hub Coordinator Jobs in Green Point at 22 on Sloane
22 On Sloane is Africa’s largest startup campus and entrepreneurial hub, committed to fostering innovation, entrepreneurship, and SMME growth. With a flagship campus in Bryanston, Johannesburg, and a growing presence in Cape Town, we provide office space, programmes, ecosystem access, and community support to entrepreneurs and innovation-driven enterprises.
The Cape Town hub operates at a smaller scale than Bryanston, with a lean team model requiring broader coordination responsibilities while remaining proportionate to operational demand.
ROLE PURPOSE
The Hub Coordinator is a multi-functional coordination role responsible for supporting the day-to-day operations of the Cape Town hub. The role serves as the first point of contact for members, visitors, and service providers, while providing administrative, facilities coordination, tenant support, and events support & coordination.
KEY RESPONSIBILITIES
- Facilities & Property Coordination
- Conduct regular walkthroughs to identify maintenance, cleanliness, safety, or security issues.
- Log and escalate facilities issues to the Business and Partnerships Manager and approved service providers.
- Coordinate with cleaning, security, and maintenance contractors as required.
- Support space allocation, shared space bookings, and meeting room scheduling.
- Ensure compliance with basic health, safety, and operational standards.
- Maintain facilities-related documentation, permits, and inspection records.
- Office and Co-Working Space Sales
- Drive office and co-working spaces sales efforts in line with hub capacity and demand.
- Conduct hub tours for prospective members.
- Assist with occupant applications, onboarding, and exit processes.
- Maintain a pipeline of prospective office occupants and support conversion tracking.
- Escalate space sales, pricing, contracts, and strategy to the Property Manager
- Assist with space sales reporting, attendance tracking, and feedback.
- Collaborate with marketing and business development teams on promotional activities.
- Events Coordination
- Support the coordination and execution of events at the Cape Town hub.
- Manage event logistics on the ground, including venue setup, access, vendors, and basic coordination.
- Escalate event sales, pricing, contracts, and strategy to the Property Manager.
- Assist with event reporting, attendance tracking, and post-event feedback.
- Ensure events comply with internal policies, safety standards, and licensing requirements.
KEY WORKING PRINCIPLES
- Responsibilities will scale in line with hub activity and occupancy
- The role requires prioritisation and coordination
- Major operational, financial, or strategic decisions are escalated to both Property Manager (events related) and the Business and Partnerships Manager (hub related)
QUALIFICATIONS & EXPERIENCE
Minimum Requirements:
- Diploma in Business Administration, Office Management, Hospitality, Facilities Coordination, or related field
- 2–4 years’ experience in a coordination, administration, facilities support, or hub/co-working environment
- Experience in customer service, front desk, or operations support roles
Advantageous:
- Exposure to event coordination
- Project or operations coordination experience
- Experience in an incubator, co-working space, or innovation hub
SKILLS & ATTRIBUTES
- Strong organisational and coordination skills
- Excellent interpersonal and communication abilities
- Customer-service oriented with a professional demeanour
- Ability to multitask without being overextended
- Proactive, solutions-driven, and detail-oriented
- Comfortable working independently in a lean team environment
- Interest in entrepreneurship, innovation, and community-building
WORKING CONDITIONS
- Primarily office-based at the Cape Town hub
- Occasional after-hours work for events
- Role scope and workload reviewed as hub activity increase
Job Types: Full-time, Permanent
Pay: R20 000,00 – R25 000,00 per month
Education:
- Diploma (Preferred)
Location:
- Green Point, Western Cape (Preferred)
Work Location: In person
Title: Hub Coordinator
Company: 22 on Sloane
Location: Green Point
