Overview
HR Operations Specialist Jobs in Johannesburg, South Africa at The Good Human (Pty)Ltd
Position: HR Operations Specialist
Work level:
Mid to Senior Level (Head Office)
Location:
Head Office
Reports to:
Head of Legal/HR Oversight
Reports: HR Administrators
To coordinate, implement, optimise and monitor HR operational processes across the business to ensure consistency, compliance and efficient execution of HR initiatives. The HR Operations Specialist will support the ongoing professionalisation and restructuring of the HR department through the implementation of structured workflows, reporting standards, recruitment processes, onboarding systems, performance management processes and operational HR controls across all branches and head office functions.
- Coordinate and oversee the implementation of HR operational processes across all branches and head office functions.
- Drive the implementation and continuous improvement of the Company’s recruitment, onboarding, performance management and off-boarding processes.
- Monitor recruitment pipelines, vacancy tracking, interview scheduling, turnaround times and onboarding completion.
- Ensure HR Administrators are adhering to standardized HR processes, workflows and deadlines.
- Develop, maintain and improve HR operational trackers, dashboards, reporting tools and process controls.
- Coordinate and monitor the implementation of the Company’s performance management processes, including tracking review completion and follow up actions.
- Assist with the implementation and optimization of HR systems and automation processes.
- Ensure employee files, onboarding documentation and HR records are maintained in accordance with Company standards and compliance requirements.
- Conduct regular HR operational audits across branches to identify non compliance, inefficiencies and process gaps.
- Monitor and ensure compliance with HR policies, procedures and internal controls.
- Assist with workforce reporting, HR analytics and operational HR reporting to management.
- Identify operational inefficiencies within HR processes and implement practical process improvements.
- Assist with the implementation and monitoring of HR projects, restructures and departmental initiatives.
- Ensure HR operational issues are escalated appropriately and resolved timeously.
- Support management in creating a culture of accountability, structure and operational consistency within the HR department.
- Assist with coordination and implementation of employee wellbeing and engagement and escalate concerns or improvement opportunities to management.
Qualifications:
- Matric (essential)
- Human Resources qualification or related qualification (essential)
Experience:
- Minimum 3 to 5 years’ experience in an HR operational or HR administration environment (essential)
- Experience in implementing HR processes and systems (essential)
- Experience with in a multi branch, retail or operational environment (advantageous)
- Experience coordinating recruitment, onboarding and performance management processes
- Exposure to HR reporting, workflow management and operational process improvement
Skills:
- Strong organizational and administrative skills
- Strong process implementation and operational coordination ability
- HR systems and reporting capability
- Strong attention to detail
- Ability to manage multiple priorities and deadlines
- Problem solving and process improvement capability
- Strong communication and interpersonal skills
- Reporting and analytical skills
- Ability to drive accountability and follow through
Other Requirements:
- Ability to work in a fast paced and high pressure environment
- Strong understanding of HR operational processes
- Ability to maintain confidentiality and professionalism
- Strong proficiency in Microsoft Excel and HR systems
- Willingness to travel to branches where required
Process Implementation and Coordination
- Coordinates and drives implementation of HR initiatives and systems
- Ensures operational deadlines and deliverables are achieved
- Monitors workflow execution and follows up on outstanding actions
- Creates structure and accountability within HR operations
Recruitment, Onboarding and Offboarding Coordination
- Oversees and coordinates recruitment administration processes
- Ensures onboarding and…
Title: HR Operations Specialist
Company: The Good Human (Pty)Ltd
Location: Johannesburg, South Africa
Category: