Overview

HR Officer Jobs in Randburg at Metropolitan Revenue Collections

JOB PURPOSE

  • To provide efficient, professional, and comprehensive Human Resources support across the employee lifecycle, including bulk recruitment, onboarding, employee relations, performance management, employee wellness, training administration, HR administration, and reporting.

QUALIFICATIONS & EXPERIENCE REQUIRED

  • Matric (Grade 12) and a relevant Human Resources Degree or Diploma.
  • Minimum of 3 years’ experience as an HR Officer or HR Generalist (excluding internships), preferably within a call centre or contact centre environment.
  • Proven experience managing end-to-end bulk recruitment processes in a high-volume environment.
  • Demonstrated experience in Employee Relations, including disciplinary processes, grievances, incapacity management, and performance management.
  • Sound knowledge and practical application of South African labour legislation, including the BCEA, LRA, EEA, and related employment practices.
  • Minimum of 2 years’ practical experience using Microsoft Office applications, particularly Excel and Word.
  • Experience in HR administration, onboarding, employee records management, and HR reporting.

KEY AREAS OF RESPONSIBILITY

  • Manage end-to-end bulk recruitment, selection, onboarding, and induction processes.
  • Recruit and manage learnerships, internships, and YES Programme activities.
  • Coordinate disciplinary, grievance, incapacity, and probation management processes.
  • Ensure compliance with labour legislation, company policies, and HR best practices.
  • Coordinate employee wellness, engagement, and organisational culture initiatives.
  • Analyse HR data and provide insights to support business decision-making.
  • Support workforce planning, talent acquisition, retention, and succession planning initiatives.

COMPETENCIES AND SKILLS REQUIRED

  • Ability to manage multiple priorities, meet deadlines, and perform effectively under pressure in a fast-paced environment.
  • Strong organisational, planning, time-management, and multitasking abilities.
  • Excellent verbal, written, interpersonal, and stakeholder management skills.
  • High attention to detail with a focus on accuracy, quality, and compliance.
  • Strong problem-solving, decision-making, and conflict-resolution abilities.
  • Ability to handle sensitive information with confidentiality, integrity, and professionalism.
  • Basic counselling and employee support skills.
  • Demonstrates the Company’s values of Curiosity, Collaboration, Entrepreneurial Spirit, Passion for Winning, and Trustworthiness.

TO APPLY

  • Forward your CV and qualification copies.

Note: If you have not been contacted within 2 weeks, please consider your application as unsuccessful.

Pay: From R15 000,00 per month

Application Question(s):

  • What is your current/most recent remuneration package?

Experience:

  • HR Generalist: 3 years (Required)

Work Location: In person

Title: HR Officer

Company: Metropolitan Revenue Collections

Location: Randburg

 

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