Overview
High Value Manager Jobs in 6th of October, Al Jizah, Egypt at e& Egypt
Title: High Value Manager
Company: e& Egypt
Location: 6th of October, Al Jizah, Egypt
Leading and managing customer care functions for call center, To be responsible for the daily running and management of a call center to achieve excellent Customer service. Reporting and analyzing data to determine actions to enhance customer experience and managing the allocated resources to achieve the SLA's
Responsibilities
- Manage daily operations
- Oversee multiple personnel
- Help with onboarding and training
Qualifications
- Bachelor's degree or equivalent experience
- Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized
- Strong leadership skills
- 5+ years of experience in telecom industry