Overview
Helpdesk Agent Jobs in Mount Edgecombe at International Call Group
International Call Group is currently recruiting Helpdesk Agents for a Customer Survey Campaign.
Key Responsibilities:
- Contact customers to conduct short customer satisfaction surveys
- Provide professional and friendly assistance to customers
- Accurately capture customer feedback and survey responses
- Maintain high levels of customer service and call quality
- Follow campaign scripts and company procedures
Requirements:
- Previous call centre or helpdesk experience is an advantage
- Good communication and listening skills
- Professional telephone etiquette
- Basic computer skills
- Ability to work in a fast-paced environment
- Must be reliable and punctual
What We Offer:
- Competitive basic salary
- Supportive working environment
- Opportunity to grow within the company
Send your CV to: [email protected]
WhatsApp: 0631538097
Job Type: Full-time
Work Location: In person
Title: Helpdesk Agent
Company: International Call Group
Location: Mount Edgecombe
