Overview
Head Waiter Jobs in Sharm El Sheikh, South Sinai, Egypt at Amphoras Hotels
Title: Head Waiter
Company: Amphoras Hotels
Location: Sharm El Sheikh, South Sinai, Egypt
Company Description Amphoras Hotels is a leading hospitality group in Sharm El-Sheikh, operating three hotels with more than 1,000 rooms along the Red Sea coast. The group focuses on operational excellence, high service standards, and consistently delivering memorable guest experiences. Its properties welcome a wide range of visitors, including leisure travelers, families, and couples seeking comfort and relaxation. Amphoras Hotels combines the advantages of a larger hotel portfolio with personalized, attentive service. The company continues to strengthen its reputation as a trusted employer and key player in the region’s tourism sector.
Role Description The Head Waiter is a full-time, on-site role based in Sharm El-Sheikh, responsible for overseeing daily service operations in the restaurant or dining area. This role leads and coordinates the service team, allocates sections, and ensures that guests are greeted, seated, and served promptly and courteously. The Head Waiter supervises table setup, order taking, food and beverage delivery, and clearing, ensuring that all service standards and hygiene procedures are consistently met. This position supports staff training, manages guest feedback, and collaborates with the kitchen and bar teams to handle special requests and resolve service issues. The Head Waiter also assists with shift planning, stock control for service items, and contributes to maintaining a clean, safe, and welcoming environment for guests and team members.
Qualifications
- Strong customer-facing abilities, including excellent Customer Service skills and clear, professional Communication.
- Solid knowledge of Food & Beverage operations, including menu items, pairing suggestions, and basic product knowledge.
- Hands-on Food Service experience in a hotel or restaurant environment, including supervising service flow and coordinating a service team.
- Basic Cooking knowledge is an advantage, supporting effective communication with kitchen staff and understanding of dish preparation and timing.
- Previous experience in a supervisory or senior waiter role, preferably in a 4- or 5-star hotel or high-volume restaurant.
- Strong organizational and problem-solving skills, with the ability to work under pressure during peak service times.
- Ability to train, coach, and motivate team members while promoting a respectful, inclusive work environment.
- Good command of English; additional languages relevant to international guests are an advantage.
- Flexibility to work shifts, weekends, and holidays as required by hotel operations.