Overview
Head of Operations Jobs in Cape Town, South Africa at Dixie Recruitment
Lead Operations Across a Premium Restaurant Group
An established group of high-end restaurants in Cape Town is seeking a senior Head of Operations to oversee the day-to-day performance of multiple busy venues. This is a hands-on leadership role for an experienced hospitality professional who can manage operations independently, drive efficiency, and maintain high service standards in close collaboration with ownership.
The Role
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Oversee daily operations across all restaurant venues
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Lead, mentor, and support senior management and large teams
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Implement and maintain operational systems, standards, and efficiencies
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Monitor financial performance, cost controls, and operational KPIs
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Ensure strong communication and alignment between teams and ownership
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Support strategic planning, growth, and continuous improvement
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Maintain brand consistency, service excellence, and guest experience
Requirements
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South African citizen or valid South African work permit
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Minimum 10 years’ senior management experience in leading restaurant groups or five-star hotels
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Proven ability to manage large teams (700+ staff) across multiple sites
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Strong operational, financial, and systems management expertise
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Excellent leadership, communication, and people management skills
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Organised, mature, and confident operating in a high-performance environment
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Hands-on management style with strong attention to detail and accountability
Apply with confidence if you are an experienced hospitality leader ready to take ownership of multi-venue operations in Cape Town.
Title: Head of Operations
Company: Dixie Recruitment
Location: Cape Town, South Africa
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