Overview
Head of Mondo Mobile Jobs in Umhlanga, KwaZulu-Natal, South Africa at Rewardsco
Title: Head of Mondo Mobile
Company: Rewardsco
Location: Umhlanga, KwaZulu-Natal, South Africa
At RewardsCo, we don't just manage business—we own it.
We're looking for a commercially driven leader with a fresh, innovative mindset and cutting-edge experience to take full ownership of Mondo Mobile. This role is all about execution, accountability, and delivering results.
You will own revenue, performance, and operational delivery end-to-end, translating strategy into measurable outcomes and driving performance across every part of the business—from product innovation to BPO execution.
This is a high-performance, results-driven environment. If you thrive on ownership, accountability, and making a real commercial impact, this is the role for you.
What You'll Own
Commercial Strategy & Growth
- Take full ownership of the Mondo Mobile strategy and its execution
- Drive revenue growth, profitability, and long-term commercial success
- Build scalable business models to support growth, retention, and market expansion
Operational Performance & Control
- Set and manage KPIs across sales, fulfilment, collections, and base management
- Drive operational efficiency, improve customer retention, and maximise lifecycle value
- Hold BPO partners accountable to SLAs and performance standards
- Implement automation and digital solutions for better scale and control
Product, Market & Partnerships
- Own product performance, pricing, packaging, and go-to-market delivery
- Expand through MVNO partnerships, reseller models, and on-biller agreements
- Identify and unlock new revenue streams such as device financing and alternative credit models
- Monitor market trends to maintain competitive advantage
Stakeholder Alignment & Leadership
- Be the central point of accountability across Mondo Mobile and BPO operations
- Deliver clear, data-led reporting to stakeholders
- Drive alignment across marketing, sales, finance, CX, and CVM teams
- Lead engagement with external partners and industry stakeholders
Measures of Success
- Consistent revenue growth and profitability
- Improved customer retention, ARPU, and base performance
- High-performing BPO delivery against SLAs
- Growth of partnerships and market reach
- Scalable, efficient, and controlled operational environment
Requirements
What We're Looking For
- Proven commercial leadership in telecoms, mobile, fintech, or BPO environments
- A fresh, innovative mindset with cutting-edge experience in your field
- Track record of owning and delivering revenue targets
- Experience managing outsourced operations and cross-functional teams
- Strong commercial acumen with data-driven decision-making
- Confident stakeholder manager, able to influence at senior levels
- Thrives in a results-driven, high-performance environment
Benefits
Why Join Us
- Full ownership of a high-growth, commercially critical business unit
- Direct impact on revenue, strategy, and market positioning
- Opportunity to build and scale a performance-led operation with a fresh perspective
- Work in an environment that rewards accountability, execution, and results