Graduate Administrator

Job Advert Summary

The focus of this position is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert who can deliver quality work on a consistent basis.

Minimum Requirements

Qualification:

• Matric

Experience:

• At least 2 years’ experience in the financial services or Life Assurance industry in an administrator role.

Knowledge:

• Basic knowledge of the Life Assurance or Financial Services Industry.

Duties and Responsibilities

• Uploading and follow up of the following queries:- premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims.
• Checking & Capturing of applications.
• Within 4 hours of being received.
• With a 95% accuracy level.
• Support functions include performing daily routine procedures.T
• To monitor Incompletes and Service Request and communicate outstanding on applications.
• To communicate outstanding requirements after request has been uploaded.
• To complete an annual assessment on appropriate systems.
• Providing administrative backing to the Graduate Advisors.
• Providing quotations and statements of benefits to Graduate Advisors.
• Take ownership of service level standards and ensure they are achieved consistently.
• Ordering necessary forms and brochures for office when needed