Overview
General Manager – Hotel & Resort Jobs in Giza, Al Jizah, Egypt at ByootBay Resort & Spa
Title: General Manager – Hotel & Resort
Company: ByootBay Resort & Spa
Location: Giza, Al Jizah, Egypt
We are seeking an experienced and commercially driven General Manager to lead the overall operations, performance, and growth of our hotel and resort business.
The ideal candidate will have a strong background in hotels, resorts, hospitality, and guest experience management, with proven success in driving operational excellence, revenue growth, team performance, and service quality.
Key Responsibilities
• Lead and oversee the full operation of the hotel and resort across all departments.
• Drive overall business performance, profitability, and guest satisfaction.
• Develop and execute strategic plans to increase revenue, occupancy, and overall commercial performance.
• Ensure high standards across operations, guest service, food and beverage, events, housekeeping, maintenance, and administration.
• Monitor financial performance, budgeting, cost control, and resource optimization.
• Work closely with sales, marketing, and revenue teams to maximize occupancy and business opportunities.
• Lead department heads and build a high-performance, service-oriented culture.
• Ensure effective recruitment, team development, succession planning, and performance management.
• Maintain compliance with legal, health, safety, and hospitality standards.
• Build strong relationships with corporate clients, business partners, event organizers, and other key stakeholders.
• Identify new growth opportunities across rooms, resort services, events, dining, and partnerships.
• Ensure the property delivers a consistent and memorable guest experience aligned with brand and business goals.
Requirements
• Proven experience as a General Manager, Hotel Manager, or senior leadership role in hotels, resorts, hospitality, or tourism.
• Strong operational and commercial background.
• Demonstrated ability to lead multi-department teams and manage full property performance.
• Strong knowledge of hotel operations, guest experience, budgeting, and revenue generation.
• Excellent leadership, communication, and decision-making skills.
• Strong business acumen with a hands-on management approach.
• Ability to perform effectively in a fast-paced and dynamic hospitality environment.
• Bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field.
Preferred Qualifications
• Experience in resort operations is highly preferred.
• Background in pre-opening, turnaround, or growth-stage hospitality businesses is a strong advantage.
• Strong exposure to sales-driven and commercially focused hospitality environments.
- • Excellent command of English and Arabic