Overview
General Manager; Financial and Operations Jobs in Stellenbosch, South Africa at Helderberg Personnel CC
Position: General Manager (Financial and Operations)
General Manager (Finance & Operations) –
Stellenbosch
Our client, a well-established organisation in Stellenbosch, has an excellent opportunity for an experienced General Manager (Finance & Operations) to lead the overall management and strategic performance of the business.
This role is ideally suited to a commercially minded leader with 5–6 years’ senior management experience gained within a large estate, hospitality, retail, leisure, or service-driven environment. The successful candidate will possess strong financial management skills, including budgeting, cost control, cash flow management, financial reporting, and commercial decision-making, together with proven operational leadership experience.
Reporting to the Committee, the General Manager will be responsible for the day-to-day operations of the business, ensuring exceptional member service, effective staff leadership, sound financial governance, and the achievement of strategic and operational objectives. The role serves as the primary liaison between members, staff, service providers, and external stakeholders while driving operational excellence and long-term financial sustainability.
The main purpose of the General Manager is to be responsible for the overall management and day-to-day operation. The successful candidate will ensure the efficient operation of the business, maintain high standards of member service, oversee clubhouse and manage staff, and support the strategic objectives set by the Committee. The General Manager acts as the primary liaison between members, staff, service providers and external stakeholders
Duties will include, but are not limited to:
Financial Management
- Prepare and manage annual budgets in consultation with the Treasurer and Committee.
- Monitor income, expenditure, and cash flow.
- Oversee debtor and creditor management.
- Ensure sound financial controls and cost management practices are in place.
- Prepare monthly operational and financial reports for the Committee.
Club Operations
- Oversee the daily operation of the Club, clubhouse, restaurant, kitchen and associated facilities.
- Ensure facilities are maintained in a clean, safe, and professional condition.
- Manage all Club events, functions, competitions, and social activities.
- Ensure compliance with Club rules, policies, and procedures
Staff Management
- Recruit, train, supervise, and evaluate staff.
- Develop work schedules and manage payroll inputs.
- Foster a positive, productive, and customer-focused workplace culture.
- Ensure compliance with labour legislation and health and safety regulations.
Member Relations and Customer Service
- Deliver exceptional service to members, visitors, and guests.
- Handle member enquiries, complaints, and feedback professionally.
- Promote membership growth and retention initiatives.
- Maintain regular communication with members through newsletters, email, and social media.
Marketing and Business Development
- Develop and implement marketing strategies to increase revenue and membership.
- Promote Club facilities for events, conferences, and private functions.
- Manage the Club’s website and social media presence.
- Identify opportunities to improve services and increase profitability.
Title: General Manager; Financial and Operations
Company: Helderberg Personnel CC
Location: Stellenbosch, South Africa
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