Overview
General Manager – Boutique Fitness Studio Jobs in Fort Mitchell, KY at StretchLab
StretchLab Ft. Wright is seeking an experienced General Manager to oversee sales and operations.
About StretchLab
StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through improved flexibility and mobility. We provide a premium wellness experience in a boutique fitness setting, supported by a highly trained team and innovative technology.
Position Overview
StretchLab Ft. Wright is seeking a motivated, energetic, and results-driven General Manager to lead studio operations, drive membership growth, and build strong community relationships. This role is comprised of 60-70% sales and 30-40% staff management and studio operations.
This role is ideal for someone who thrives in a fast-paced environment, enjoys leading a team, and is passionate about health, wellness, community and sales.
Schedule Expectations:
- 35 hours/week in-studio (operations + team leadership)
- 10 hours/week dedicated to sales, marketing, and community outreach outside the studio
Key Responsibilities
Studio Operations & Leadership
- Oversee daily studio operations and ensure a best-in-class client experience
- Recruit, train, and manage front desk and Flexologist teams
- Maintain a positive, high-energy studio culture
- Ensure all systems, policies, and procedures are followed
- Supervise Sales Representatives and Flexologists
- Manage staff schedules
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Independently make decisions related to high level customer service
- Collect out-standing dues
Sales & Membership Growth
- Drive new membership sales and retention strategies
- Lead by example in consultative sales conversations
- Manage lead pipelines, follow-ups, and conversion metrics
- Lead generation including Grass Roots Marketing and Networking
- Execute promotions and referral programs
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Marketing & Community Outreach
- Build relationships with local businesses, schools, and community groups
- Attend events, networking opportunities, and partnership activations
- Execute grassroots marketing initiatives and brand awareness campaigns
- Collaborate on social media and local marketing efforts
- Strategically manage marketing campaigns to generate leads for the studio
Performance & Accountability
- Track KPIs including sales, retention, and utilization
- Analyze performance and implement growth strategies
- Meet and exceed monthly and quarterly revenue goals
Qualifications
- 2+ years of experience in sales, fitness, wellness, or service-based management
- Proven success in meeting or exceeding sales targets
- Strong leadership, communication, and organizational skills
- Ability to work flexible hours, including some evenings and weekends
- Passion for health, wellness, and helping others
COMPENSATION & BENEFITS:
- This position offers a competitive base pay; based on experience & performance, plus a bonus structure.
- Opportunity to earn bonus, based on performance
- Unlimited growth potential as well within the company.
- Complimentary StretchLab membership
- Growth opportunities within a fast-growing national brand
- Fun, supportive, and energetic team environment
Job Type: Full-time
Pay: $40,000.00 – $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
Title: General Manager – Boutique Fitness Studio
Company: StretchLab
Location: Fort Mitchell, KY
