Overview
General Manager Jobs in Cape Town, Western Cape, South Africa at ExecutivePlacements.com
Title: General Manager
Company: ExecutivePlacements.com
Location: Cape Town, Western Cape, South Africa
Recruiter:
Persona Staff
Job Ref:
CPT006491/CS
Date posted:
Thursday, April 2, 2026
Location:
Cape Town, South Africa
SUMMARY:
General Manager – Laundry & Dry-Cleaning Operations – Cape Town
Services | Operations & Logistics
Permanent | On-site
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Our client, an established dry cleaning and laundry services provider, is seeking a hands-on General Manager to oversee both domestic and commercial operations.
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This role is responsible for the day-to-day management of staff, logistics, customer service, and operational processes, ensuring efficient service delivery and high-quality standards across the business.
POSITION INFO:
Key Responsibilities:
- Plan and manage daily and weekly logistics, including collections and deliveries
- Oversee and manage floor staff, ensuring productivity and performance standards are met
- Monitor staff performance and conduct performance reviews and record checks
- Handle customer communication, including calls and service queries
- Coordinate and assist with deliveries and collections where required
- Manage invoicing and general administration
- Control stock, consumables, and ordering processes
- Schedule and oversee maintenance and repairs of equipment
- Ensure smooth day-to-day operations across both domestic and commercial services
Requirements:
- Proven experience in operations or general management, preferably within a service-based environment
- Strong staff management and leadership skills
- Experience managing logistics, scheduling, and customer service
- Good administrative and organisational skills
- Ability to work in a hands-on, fast-paced environment
- Strong communication skills and customer-focused mindset
- Basic understanding of stock control and invoicing processes
This role is suited to a practical and hands-on individual who can take ownership of operations, manage people effectively, and ensure consistent service delivery in a busy environment.
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To apply, please send your CV to
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Please note: Only shortlisted candidates will be contacted within 48 hours.
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