Overview
Front Desk Guest Relations Jobs in Dar es Salaam, Tanzania at ZO Spaces
Title: Front Desk Guest Relations
Company: ZO Spaces
Location: Dar es Salaam, Tanzania
Job Title: Front Desk Guest Relations
Location: Zo Spaces, Dar es Salaam
About the Role:
Zo Spaces is looking for a warm, organized, and proactive Front Desk Guest Relations administrator to be the first point of contact for our members and visitors. As the face of our workspace, you will create a welcoming environment, support seamless operations, and ensure our space is always guest-ready.
Key Responsibilities:
Guest Relations
- Greet all visitors and members with professionalism and warmth.
- Direct guests appropriately and ensure they feel welcomed and informed.
Meeting Room Coordination
- Assist in booking and preparing meeting rooms for clients and internal teams.
- Ensure all AV equipment, supplies, and amenities are in place before meetings.
Administrative Support
- Monitor and maintain office and pantry inventory (stationery, supplies, refreshments).
- Support light administrative tasks such as printing, filing, and handling incoming calls.
- Coordinate with vendors or internal teams for basic maintenance or restocking needs.
Workspace Readiness
- Conduct regular walk-throughs to ensure common areas, lounges, and meeting rooms are tidy, presentable, and aligned with Zo Spaces standards.
- Report any issues that impact the comfort or experience of guests.
Ideal Candidate:
- Friendly, service-oriented, and well-spoken.
- Strong organizational skills and attention to detail.
- Confident using booking systems and email tools.
- Prior experience in hospitality, coworking, or front-desk roles is an advantage.